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Barnitts Reviews

4.8 Rating 6,321 Reviews
100 %
of reviewers recommend Barnitts
4.8
Based on 6,321 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Barnitts Reviews
Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

Write Your review

Barnitts 5 star review on 23rd May 2025
Abigail Groombridge
Barnitts 5 star review on 17th December 2024
Karrie Bradshaw
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
25
Anonymous
Anonymous  // 01/01/2019
Order, communications and service was good, the product is exactly what I wanted. Delivery time is about one day behind most other internet delivery times. Although not an issue in my case, a standard seems to be to suggest delivery within 3 to 5 days, and to actually deliver within one to two working days.
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Posted 11 years ago
Good customer service. Original item was delivered with damage, Barnitts responded very quickly and arranged a replacement with no fuss - exactly what you need in the circumstances. Also you can speak to a human on the phone via a geographical number - rare! One downside is that the item had to be ordered in and then be dispatched, so took a little longer than with other online retailers. Bottom line? Would use again and recommend to others.
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Posted 11 years ago
Kettle arrived on time and so far is excellent. Service was good, the only area that could be improved is informing the customer how long it may take for order to be dispatched.
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Posted 11 years ago
The order took a while because items were out of stock. When I received my order it was very well packed. One item had a crack and was replaced within 48 hours. Fantastic customer service.
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Posted 11 years ago
Good service. Pleased with product.
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Posted 11 years ago
Received it within 2 days from the order being processed
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Posted 11 years ago
Excellent packaging to prevent damage good information regarding delivery
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Posted 11 years ago
The tray arrived in good time and is what I wanted. However, it only just fits my purpose because the measurement refers to the widest part of the tray ie dimensions round the top. The bottom is slightly smaller and only just fits the things I want to store in the tray. Something I will remember to check myself next time.
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Posted 11 years ago
Good experience overall, although it would have been nice to know before placing the order that the item was not in stock. Having said that the item was received within the new timescale outlined, so overall a good experience would buy from these guys again!
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Posted 11 years ago
I was pleased with the constant updates as to where the product was and when it would arrive. It arrived 3 days earlier than expected, well done and carry on the quickmservice.
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Posted 11 years ago
Even though I had to wait for my purchases to come into stock, I was pleased with the service provided.
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Posted 11 years ago
Very pleased with the fire guard my only disappointment was that when placing the order the item appeared to be in stock so I had expected a prompt delivery. Although the short delay was inconvenient I was kept fully informed through the whole process.
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Posted 11 years ago
efficient service
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Posted 11 years ago
Very good and fast delivery every thing arrived safe
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Posted 11 years ago
Happy with my bin just took a while to get it but they were good n did not take the money til despatched would use them again
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Posted 11 years ago
Competitive price. sluggish communication. delayed delivery. ...
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Posted 11 years ago
The item was not in stock so it has taken a bit of time to arrive, but as it was the cheapest I found on the internet, worth the wait. Good communication all the way through.
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Posted 11 years ago
Prices excellent. Delivery was a bit slower than I had expected but the delivery company was proactive (trying to deliver twice in the same day) and I was grateful for that. Products were of good quality, delivered in perfect condition and just as advertised.
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Posted 11 years ago
Very happy with items ordered .
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Posted 11 years ago
Replaced the mug that flawed after a short time Thanks
Helpful Report
Posted 11 years ago
Barnitts is rated 4.8 based on 6,321 reviews