Barnitts Reviews

Name: Barnitts
Address: 24/26 Colliergate, York
Rating: 4.81

4.8 Rating 6,105 Reviews

100 %

of reviewers recommend Barnitts

Company Reviews

Metrics

Info

4.8

Based on 6,105 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am pleased with your service, and the delivery was prompt. Continue your excellent job!”

Helpful Report

Posted 1 year ago

“Quick and efficient service”

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Posted 1 year ago

“Fab service, quick delivery”

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Posted 1 year ago

“Love what we bought it did take a while to get but that was because of the strikes going on right now”

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Posted 1 year ago

“Given the delivery problems that Royal Mail strikes have caused, they have been extremely helpful. The package finally arrived, unbroken, as was well packaged.”

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Posted 1 year ago

“Found Barnitt's after sales service to be poor, after having a good service in getting the goods to us in a timely fashion (hence not one star). Have rung multiple times and found you cannot speak to anyone, left a message for a call back and no call back. Wrote an email to sales to try and get a resolution to our wrongly supplied lighting item with no recourse or reply offered so far. A frustrating experience considering it was the sales rep's fault for not supplying the correct item to make our overall experience a good one. Hopefully Barnitt's will look into how they can improve their response to customers who have bought goods in good faith and expect issues to be sorted in a prompt manner when it is their sales rep fault for the issue. So far a disappointing experience and will make us hesitant to use the company in future.”

Helpful Report

Posted 1 year ago

“The two items we ordered were both damaged and whilst packing was good the Christmas Tree ornament was bent and we could not unscrew the battery cover. Very dissatisfied and let down. Tried to contact to make aware but could not get through. Whilst only £15 plus postage this was a shocking experience”

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Posted 1 year ago

“Quality product and fast delivery”

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Posted 1 year ago

“My order was dispatched swiftly from barnitts but held up in the postal strikes,when I queried the whereabouts of my parcel via email to barnitts staff answered promptly and politely and were very helpful, and has it happened the parcel turned up the next day! Very happy with my product and service from barnitts would definitely use again.”

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Posted 1 year ago

“Great independent store.”

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Posted 1 year ago

“Friendly & efficient !”

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Posted 1 year ago

“Recd lights, packaged very well. Price was very competitive. Good service.”

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Posted 1 year ago

“Courteous and on time.”

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Posted 1 year ago

“Great product and great service I would highly recommend Barnitts,also I was well informed about postage”

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Posted 1 year ago

“Ordered a heated throw. Product and delivery 100% thrilled with my purchase.”

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Posted 1 year ago

“Lovely little decoration. Cute traditional addition to Christmas. Thanks”

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Posted 1 year ago

“I am truly deilghted with your service and the delivery it arrived sooner than I expected and packed very well.”

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Posted 1 year ago

“The nylon dog bones I ordered arrived on time and are very good quality. I have since ordered more items from Barnitts and will continue to do so in the future”

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Posted 1 year ago

“I placed the order on line one evening , then realised I needed to query something the following morning . When I phoned , my call was answered promptly and dealt with efficiently . I was told that my order had been dispatched , it arrived in two days . I am very pleased with the service .”

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Posted 1 year ago

“fast delivery. well packaged, great price. Got the product i was looking for.”

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Posted 1 year ago

Barnitts is rated 4.8 based on 6,105 reviews