Barnitts Reviews

Name: Barnitts
Address: 24/26 Colliergate, York
Rating: 4.81

4.8 Rating 6,251 Reviews

100 %

of reviewers recommend Barnitts

Company Reviews

Metrics

Info

4.8

Based on 6,251 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

Write Your review

Tell us how Barnitts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We found garden furniture online that wasn't available locally to us or with any other company for national delivery. The Barnitts store is more than two hours away and only offers local delivery or store collections. We spoke with Louis who had exceptional service from start to finish and was so helpful! He arranged for a courier to deliver the items to us even though this wasn’t usually an option, checked the products himself to ensure they were securely packaged and kept in touch the entire time to make sure we had received our delivery. We can’t thank Louis enough and we wouldn’t hesitate in purchasing from him again!”

Helpful Report

Posted 2 years ago

“Fast delivery. Nice company to deal with. Waiting for potatoes to grow now.....”

Helpful Report

Posted 2 years ago

“Great service and prices, never any problems. If they happen to be out of stock of a particular item, they’ll send it when they have it and give you the option of cancelling should that be inconvenient.”

Helpful Report

Posted 2 years ago

“got what i ordered, arrived on time, no issues, will order again, so i am a happy bunny”

Helpful Report

Posted 2 years ago

“Lovely watering can just what I needed if you leave the plastic ones out too long they get brittle and crack or leak all over the place looking forward to using it good quality delivered quickly and reasonably priced”

Helpful Report

Posted 2 years ago

“Brilliant service”

Helpful Report

Posted 2 years ago

“Fast delivery, well packaged, and very quickly resolved an issue with a missing item. Excellent service all around.”

Helpful Report

Posted 2 years ago

“Having visited the store many times in the past, my quest for traditional yellow dusters was duly answered, or so I thought I .ordered 5 dusters on line but when they arrived they were very thin!! Not the quality I was excpecting from Barnitts”

Helpful Report

Posted 2 years ago

“Thank you very much for being flexible and amending my order. My friends love the gifts!”

Helpful Report

Posted 2 years ago

“Great service delivery as instructed”

Helpful Report

Posted 2 years ago

“Parasol, Item was exactly as described online. Service / Delivery could not have been better.Many thanks”

Helpful Report

Posted 2 years ago

“You are a joy to deal with.”

Helpful Report

Posted 2 years ago

“Great service, good range of products at reasonable prices. Easy to order online then collect”

Helpful Report

Posted 2 years ago

“Prompt service, delivery arrived sooner than expected , and Bertie is really enjoying his hale & hearty biscuits”

Helpful Report

Posted 2 years ago

“Always satisfied with any purchase from Barnitts.Excellent service throughout”

Helpful Report

Posted 2 years ago

“Always good service. As the saying goes if Barnitts does not have it no one else will! Recent click and collect order all ready and waiting - many thanks - saves time for busy mums.”

Helpful Report

Posted 2 years ago

“Very pleased with the service I received. From the initial phone call through to collection of the goods I can't fault them. The young man who dealt with me couldn't have been more helpful - he even carried my bulky items to the car park round the corner for me! A truly traditional store - it's a pity that there aren't more stores which provide this kind of service. Highly recommended.”

Helpful Report

Posted 2 years ago

“I bought two pans in the Barnitt's Shop in York. After a single use on a conventional (brand new) electric cooker, the bottoms of both pans buckled and deformed so badly that they had barely any contact with the cooker top and they were unstable. I returned to the York store and was met with an extremely off-putting attitude; a mixture of denial that the pans were faulty, not being believed in front of other customers queuing nearby, then being fobbed off that I would have to take it up myself with the manufacturer and eventually and extremely grudgingly did I receive my money back. I felt deeply humiliated and treated like a fraud or cheat. I have been a loyal Barnitt's customer for over 30 years and I used to love the old Barnitt's when it was a family firm with a really friendly attitude. Sadly this has gone and now I cannot even any longer shop with confidence there.”

Helpful Report

Posted 2 years ago

“Excellent service; goods arrived quickly, well packaged and in top notch condition”

Helpful Report

Posted 2 years ago

“Delighted with service, price and speed of despatch. Have been looking for this product for a while, pity you only had one and I needed three. Would recommend”

Helpful Report

Posted 2 years ago

Barnitts is rated 4.8 based on 6,251 reviews