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Barnitts Reviews

4.8 Rating 6,334 Reviews
100 %
of reviewers recommend Barnitts
4.8
Based on 6,334 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Barnitts Reviews
Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

Write Your review

Barnitts 5 star review on 23rd May 2025
Abigail Groombridge
Barnitts 5 star review on 17th December 2024
Karrie Bradshaw
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
25
Anonymous
Anonymous  // 01/01/2019
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I found exactly what I wanted at a good price and though it wasn't in stock, I had an accurate forecast of when it would arrive and it did so! An excellent way to shop for things you know you want and can't find!
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Posted 10 years ago
Although the item was out of stock it was eventually delivered in time for Christmas. Recipient is very pleased with it.
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Posted 10 years ago
Excellent customer service! Item was good value compared to other stores, even with delivery costs. Arrived damaged two days before Christmas and after a quick email a replacement was sent out no quibble for Christmas eve. Wish there was a store near me!
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Posted 10 years ago
Excellent service, from start to finish. Ordered over phone as item I wanted was in a leaflet dropped through my letterbox but not on the website and I have to say my order was received in a truly professional manor with old fashioned values that sadly don't exist with most businesses nowadays. Thank you Barnitts!
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Posted 10 years ago
KEPT WELL INFORMED ON ORDER STATUS. DELIVERED ON TIME BY COURTEOUS DRIVER.
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Posted 10 years ago
Great service from start to finish .. I've been buying from barnitts for over 30 years and have never been disappointed .. keep doing what you're doing - you're great.
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Posted 10 years ago
Super quick delivery especially considering the fact the order was placed a few days before Christmas.
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Posted 10 years ago
The clothes airier I purchased is excellent quality, and will no doubt last a long time. My only complaint is you do not offer an alternative delivery address. Many people, including myself have mail order items delivered to a work address to avoid missing the courier. Otherwise excellent service. John
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Posted 10 years ago
thankyou to the staff at Barnitts for making my shopping experience easy happy new year to you all
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Posted 10 years ago
A fireguard I ordered arrived damagaed due, it seemed, to inadquate interior packing. Having telephoned to report this (and sent a picture, as requested, via my mobile phone to a member of staff willing to give me her own number), I was asured that a replacement would be on its way. It was to be despatched on the Tuesday of Christmas week and to arrive in Northern Ireland on Christmas Eve. This was done with maximum efficiency. I was told that the courier would collect the damaged item and it was securely packed. He took he package although rather reluctantly, seeming a little puzzled. Anyway, thank you for your excellent attention.
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Posted 10 years ago
Excellent service from ordering to delivery with regular informative emails
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Posted 10 years ago
Awesome
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Posted 10 years ago
Very pleased with the purchase.
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Posted 10 years ago
Extremely efficient. What would have been even better is quicker confirmation of when payment would be taken, but amazingly quick delivery given Christmas week.
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Posted 10 years ago
The item I bought was out of stock but when I enquired about getting it for Christmas I got an immediate reply saying they would find out when it would be available. A few days later I was told that it would be in by the weekend and told when to expect it delivered. Not only did they keep their word but they also emailed me to advise about expected delivery times and what to do if I was out. I was not out and the product arrived safely and well wrapped when I was told that it would. I cannot vouch for the quality of the product as it is a Christmas present but the online service was excellent. Thank you very much Judy King
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Posted 10 years ago
Sadly the item was out of stock, however, when the stock was replenished, the item arrived next day! Excellent service, thank you.
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Posted 10 years ago
Very good service. Kept informed of progress, goods received in perfect condition, no problems. Thank you.
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Posted 10 years ago
thanks for a really good, prompt service. will recommend you
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Posted 10 years ago
Website was easy to navigate - found what I wanted and ordering was straightforward. Godds arrived as promised in good condition and on time excellent service.
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Posted 10 years ago
Fire irons arrived O.K. Packaging was damaged due to thinness of cardboard and weight of metal inside. Suggest triple wall container.
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Posted 10 years ago
Barnitts is rated 4.8 based on 6,334 reviews