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Barnitts Reviews

4.8 Rating 6,305 Reviews
100 %
of reviewers recommend Barnitts
4.8
Based on 6,305 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Barnitts Reviews
Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

Write Your review

Barnitts 5 star review on 23rd May 2025
Abigail Groombridge
Barnitts 5 star review on 17th December 2024
Karrie Bradshaw
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
25
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
A fireguard I ordered arrived damagaed due, it seemed, to inadquate interior packing. Having telephoned to report this (and sent a picture, as requested, via my mobile phone to a member of staff willing to give me her own number), I was asured that a replacement would be on its way. It was to be despatched on the Tuesday of Christmas week and to arrive in Northern Ireland on Christmas Eve. This was done with maximum efficiency. I was told that the courier would collect the damaged item and it was securely packed. He took he package although rather reluctantly, seeming a little puzzled. Anyway, thank you for your excellent attention.
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Posted 10 years ago
Excellent service from ordering to delivery with regular informative emails
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Posted 10 years ago
Awesome
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Posted 10 years ago
Very pleased with the purchase.
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Posted 10 years ago
Extremely efficient. What would have been even better is quicker confirmation of when payment would be taken, but amazingly quick delivery given Christmas week.
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Posted 10 years ago
The item I bought was out of stock but when I enquired about getting it for Christmas I got an immediate reply saying they would find out when it would be available. A few days later I was told that it would be in by the weekend and told when to expect it delivered. Not only did they keep their word but they also emailed me to advise about expected delivery times and what to do if I was out. I was not out and the product arrived safely and well wrapped when I was told that it would. I cannot vouch for the quality of the product as it is a Christmas present but the online service was excellent. Thank you very much Judy King
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Posted 10 years ago
Sadly the item was out of stock, however, when the stock was replenished, the item arrived next day! Excellent service, thank you.
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Posted 10 years ago
Very good service. Kept informed of progress, goods received in perfect condition, no problems. Thank you.
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Posted 10 years ago
thanks for a really good, prompt service. will recommend you
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Posted 10 years ago
Website was easy to navigate - found what I wanted and ordering was straightforward. Godds arrived as promised in good condition and on time excellent service.
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Posted 10 years ago
Fire irons arrived O.K. Packaging was damaged due to thinness of cardboard and weight of metal inside. Suggest triple wall container.
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Posted 10 years ago
Arrived promptly, email communication was good, and I love the free delivery in York! I ordered a bottle for my sloe gin, and the bottle was nice-looking, and the ceramic seal was secure - although it looked a little wonky so I was a bit worried.
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Posted 10 years ago
Order came super fast. Very happy customer here! Thank you.
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Posted 10 years ago
The order was acknowledged straight away, and delivery was fairly good. It would have been even better if I had been given a delivery date. Fortunately, I was in to collect the parcel. The goods are excellent, just as described.
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Posted 10 years ago
The website was very straightforward and my order was dealt with quickly,and delivery was reliable.
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Posted 10 years ago
Excellent customer service - amended my order when requested and quick delivery. Thank you.
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Posted 10 years ago
a good price and very good service !!!! thankyou.
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Posted 10 years ago
Mydoormat arrived very quickly in perfect condition ,very pleased...Roy
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Posted 10 years ago
Excellent service - prompt delivery and very competitive pricing for a Dualit coffee bean mill. It looks good, is rather quieter than a different make I had been using previously and definitely grinds more evenly. Very happy!
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Posted 10 years ago
I bought a fibre optic Christmas Tree which was delivered to me on Wednesday the 16th of December. Disappointingly by the Friday it has stopped working properly. The red and pink lights have gone altogether. It's now Monday the 22nd and my tree seems on its last legs and keeps switching off. Not sure how I should rate this order as ' poor' sounds like an understatement. Kind regards Emilia
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Posted 10 years ago
Barnitts is rated 4.8 based on 6,305 reviews