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Barnitts Reviews

4.8 Rating 6,305 Reviews
100 %
of reviewers recommend Barnitts
4.8
Based on 6,305 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Barnitts Reviews
Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

Write Your review

Barnitts 5 star review on 23rd May 2025
Abigail Groombridge
Barnitts 5 star review on 17th December 2024
Karrie Bradshaw
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
25
Anonymous
Anonymous  // 01/01/2019
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helpful replies to emails; delivered on time; advised us of exact time on the day; goods very safely wrapped
Helpful Report
Posted 10 years ago
Very happy with service provided and quality of the goods supplied, thank you.
Helpful Report
Posted 10 years ago
Lovely cake stand and great delivery service thank you
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Posted 10 years ago
Thank you. My husband was delighted with his chimnea birthday present. It arrived, well packaged and in good time.
Helpful Report
Posted 10 years ago
I ordered my items on 15th June 2015 & received them on 3rd August, 7 weeks later. Very poor service not very happy. I did not receive any feedback as to why it was taking so long.
Helpful Report
Posted 10 years ago
after looking online for ages to try and work out what was the best place to buy a chimenea and which one I wanted, I ended up ordering locally with Barnitts after the ad popped up online - a shop I've known and trusted for years but didn't realise they did an online service. I rang and spoke to a very helpful sales assistant who was able to check what i wanted was available from their supplier whilst I waited, paid for over phone and shipped to me in two working days. arrived on time and the whole process was smooth and pain-free. Thanks. Emma
Helpful Report
Posted 10 years ago
Goods were despatched promptly, packaging was good and items were as described. Would highly recommend and would use this store again.
Helpful Report
Posted 10 years ago
kept up to date with our order, as it was out of stock when we originally placed it. We were given a date they were expected in and we received them within 48hrs.
Helpful Report
Posted 10 years ago
The kettle we ordered was delivered extremely well packed and electrically quickly. It also makes a fine cup of tea!...
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Posted 10 years ago
Very smooth transaction and delivered when stated. Very pleased, thanks.
Helpful Report
Posted 10 years ago
item arrived as requested and was everything I needed , thanks for your excellent service
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Posted 10 years ago
Unfortunately my package did not have my name on it just my house name, fortunately I was aware it would be arriving, otherwise the delivery man would have been struggling to delivery as there are several properties with similar names under the same post code.
Helpful Report
Posted 10 years ago
plenty of information given before-hand, item delivered and all fine. Thank you!
Helpful Report
Posted 10 years ago
Excellent service.
Helpful Report
Posted 10 years ago
This is our second order from Barnitts. On both occasions it was easy to order, very good updates on the order processing arrangements, and very rapid delivery of "exactly what we wanted"!!
Helpful Report
Posted 10 years ago
Easy to put together and good fun using. Only criticism would be that the cooking tray arm is not very stable and just a little too high. Otherwise brilliant and brought the family together around the warm fire in the garden.
Helpful Report
Posted 10 years ago
Excellent service.my items were out of stock but was told expected date in.On that date was told delivery was next day.Wasnt able to be in but arranged a safe delivery place.Everything was smooth and could not fault any aspect of service.Only problem one item was faulty so awaiting replacement.If that is delivered as promised I will not have any complaints about using this company again.
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Posted 10 years ago
I was delighted with the ease of using the website and the efficient manner in which my order was dealt with.
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Posted 10 years ago
Goods and delivery great
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Posted 10 years ago
Excellent service
Helpful Report
Posted 10 years ago
Barnitts is rated 4.8 based on 6,305 reviews