“A wonderful holiday as always and the team and Barnes couldn't have been more helpful.
Omega was a lovely craft, with so many good points, but we did feel that the facilities on board were slightly showing signs of her age, although this didn't deter from our experience too much.
We will be back again very soon....”
Hi Craig,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great holiday and that our team was helpful throughout your stay. It’s always a pleasure to welcome guests like you.
We appreciate your comments about Omega. While we’re glad that she provided an enjoyable experience, we’ll definitely take note of the facilities. Your input helps us continuously improve.
We can’t wait to have you back again soon!
Warm regards,
Team Barnes Brinkcraft
“Good experience. From phone booking, boat attendant and the boats themselves.
One thing would like to see is a discount when booking for a full day if booking late for the same day. Have to pay for full day even if can only do 6. Other firms do this.
But al in all a very good experience!”
“The booking process was very simple. Unfortunately we had to change our booking, I contacted Barnes Brinkcraft to check what I needed to do. They made the changes for us the same day.
Very helpful and professional.”
“Every thing was brilliant but the smell from the toilet was awful! We went to pottery higham and had it pumped out! We also bought a chemicals that’s for boats and thst didn’t help ! It made me feel sick and kept heaving every time I needed to go ! It stuck the boat out even if you just had a wee ! Won’t go on that boat again
Was out second year with the same boat , can’t remember it being thst bad last year !”
Hi Janet - I am so sorry to read this. It really should not smell like that. We would have advised the pump out but if it still smelt we would have dealt with it whilst you were on holiday
Hi Ronald,
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent service experience during your 3-night getaway. It’s always our goal to make your stay enjoyable, and it’s great to know that we succeeded.
We hope to welcome you back for another fantastic stay soon!
Warm regards,
Team Barnes Brinkcraft
“Excellent service and brilliant set up at the marina. All very easy and made for a great start to a fantastic weekend. The only thing I would say about Merrymore 1 is it would be good to have 2 fold away stools onboard as you can’t seat 8 on the sofas.”
“Had a lovely 2 weeks on royal velvet 3 does just what it said on the tin everything was great until i went to the yard oneday for a shower when entering the ladies shower room it was filthy dirty water everywere and hair stuck in the drain i asked the lady for a mop she said dont have one i will get a cleaner then was told by matthew the owner that the cleaners were all busy cleaning boats so had to use the shower head to clean it best i could was just discusting it was not clean or no mop dont use them or do so at your own risk”
“Booking was easy, the staff helpful, friendly and approachable. Only qualm was that we found the boat steering was inconsistent. Will definitely be using Barnes again 😄”
