“Brilliant as usual, after 7 years of booking with them their customer service is second to none.
We would not use anyone else, lovely boats with all shapes and sizes available.
If you never boated on the broads and fancy it, Barnes will help you every step of the way
I am human not an AI robot”
Seven years of boating with us is a lovely compliment, Steven. Thank you for continuing to choose Barnes Brinkcraft and for encouraging others to give boating on the Broads a try. We'll make sure the team sees your kind words.
And we're very pleased to hear you're not a robot!
All the best,
The Team at Barnes Brinkcraft
“The staff at Barnes Brinkcraft are always a pleasure to deal with, on this occasion I spoke with Michaela who was extremely polite and friendly. We have been holidaying in one of their properties for just over 20 years now and would thoroughly recommend.”
“The boat was well maintained and good for what we wanted. It is showing its age and few knocks and holes (e.g. where someone tried to drive through a bridge that was too low) and so may not cope well with a frosty night. But this was a no frills boat and so you have to expect what you have paid for.
The broads themselves seem to have changed and there seem fewer free moorings, fewer local stores and fewer pubs to eat. The countryside is as beautiful as ever.”
“The booking process is very easy and quick on line, with a confirmation email received the same day. The property was excellent in cleanliness and comfort. The space inside is fantastic and the views from the balcony make the property so much better. An extremely good fortnight s holiday. I would thoroughly recommend Waters edge to anyone, and indeed Barnes Brink craft for relaxing break.”
“Five adults plus dog hired a boat for 3 hours & had a wonderful time. Seeing the riverfront properties & wildlife as we sailed along was fantastic. We phoned to book on the morning of the hire & all went very smoothly. We would definitely recommend.”
“We've rebooked yet again for next year. We really enjoy our Barnes Brinkcraft boating holidays, staff so friendly and helpful, boats well maintained and straightforward to handle, and of course the beautiful Broads are all around, such a thrill to see elusive kingfishers!”
Hi Nick
Thank you for your feedback—I’m glad things worked out OK. Could you tell us a little more about what felt “clunky” during your boating holiday? It would be useful to understand where things could have been smoother.
Please email me at sara@barnesbrinkcraft.com with your booking reference and a few details, so I can look into it.
Many thanks,
Sara
“We booked this as a last minute and what a fantastic few days away we had, we had the Lullaby 3 granted there was only 2 of us! This boat had everything we needed and was comfy and clean! We had beautiful weather and just a good all round stay! We will definitely do this again”
Sounds like a last-minute break was just what you needed, Jackie! Plenty of room for two aboard Lullaby 3, and lovely weather to go with it. We're pleased you found everything clean and comfortable and had such a good few days on the Broads.
We'd love to welcome you back again.
All the best,
The Team at Barnes Brinkcraft
“We arrange an annual day out on the broads with our friends who visit us from London - this was our 3rd trip. This year we were given a modern electric powered boat which was great - the fact that there was no engin noise was a vast improvement on previous years. Hopefully we will be back September 2027.”
“Another great experience, first class service all round, cannot wait to return next year.
Tom, your yard manager is an absolute asset to your team. Five ⭐️⭐️⭐️⭐️⭐️”
“Our holiday at Barnes Brinkcraft was excellent. We stayed in the holiday cottage Grebe, which offered lovely accommodation, and the added benefit of a day boat to explore the Broads. We would certainly recommend Barnes Brinkcraft for anyone considering booking a holiday with them.”
Lovely to hear you enjoyed your stay at Grebe and made good use of the day boat too. It's a great way to get out and explore the Broads during your stay.
And what a great action shot of the heron in flight! Thanks for sharing it and for recommending us.
All the best,
The Team at Barnes Brinkcraft
