“We really enjoyed our stay again this year. This is our third holiday with Barnes Brinkcraft in the last four summers, two of which have been in Heron Lodge. The set up of the Lodges are perfect for a family get together and viewing River Bure in a lovely setting. We enjoyed free use of the day boat, which we got for a few days before the summer holidays, which worked out really well for us.
We are definitely considering coming back next year, but probably not to Heron as we feel the double bed in the back room in particular, and the settees are well overdue an upgrade. They were very uncomfortable. I had to move to a single bed, when some of the party went home, as the springs were painful. One last issue, which I understand can't always be helped, was that my daughter has allergies to many cleaning products and the products used to clean the house were very strong on the wooden furniture, specifically in the bedrooms throughout the whole week. Using sensitive/fragrance free products would be ideal as I know some people have sensitivities but I understand this can't always be done.
The hamper and prosecco were great as usual and were greatly appreciated. All in all we enjoyed our holiday and think Wroxham is a great destination.”
“We returned again after 2 months to hire another day boat. Again we had a great time on the boat and the staff were really helpful and so friendly as before. We hope to return again soon and we’d thoroughly recommend Barnes Brinkctaft.”
“Booking process on the Web site is a little clunky. Adding names of guests may or may not be working as it gives no feedback. Some how my surname is displaying twice, how did that happen? This lack of user friendliness of the Web site is not reflective of the very good holiday experience you deliver.”
“Absolutely a fantastic holiday booked another holiday with you before the end of our holiday so came July will be back August and September can’t wait! So need I say more”
“Having used BB for several seasons now, I find the boats to be well presented easy to access for loading and enjoyable to holiday on. Booking via the website is straitforward. My best advice is 'book early for your favourite boat'!”
“ive been with barnes brinkcraft several times now and they have always been exelent, the staff are all so good and never short of helpfullness and advice.”
“Easy to setup my account + make the booking.
Payment process worked fine and received proof of payment and confirmation of booking via email straight away.
Using an Apple iPhone 14 Pro Max on latest iOS 18.5 did bring up some form formatting issues when entering party booking names and could do with investigating for Apple user improvements.”
