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Barnes Brinkcraft Reviews

4.6 Rating 540 Reviews
93 %
of reviewers recommend Barnes Brinkcraft
Barnes Brinkcraft 5 star review on 30th December 2025
Bernard B
Barnes Brinkcraft 5 star review on 20th December 2025
Gary W
Barnes Brinkcraft 5 star review on 19th October 2025
Sue S
Barnes Brinkcraft 5 star review on 19th October 2025
Richard M
Barnes Brinkcraft 5 star review on 19th October 2025
Richard M
Barnes Brinkcraft 5 star review on 19th October 2025
Richard M
Barnes Brinkcraft 5 star review on 19th October 2025
Richard M
80
Anonymous
Anonymous  // 01/01/2019
The staff meeting us was okay as was the instructions for driving the boat, but the map was rubbish and it was not made clear to us that we could not go under the bridge.Also the boat could have been cleaner with a toilet which should have been working, a rubbish bin on board would have been a useful addition., but saying all that it hasn’t put us off having a boating holiday (this was our first time exploring the Norfolk Broads
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Posted 6 months ago
Helpful and cheerful staff. Clean and tidy boat.
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Posted 6 months ago
Easy process to book, we’ve been with Barnes Brinkcraft before hence us re booking
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Posted 6 months ago
Staff very friendly and efficient. We had a family problem so needed to get our car & the keys from them which was in the evening so office closed but kindly came out to accommodate us so we could access to our car. Welcome pack was a nice touch , could have done with a sachet of washing up liquid as forgot to buy some 🤣 Boat was well equipped with all you needed. Only thing was the beds were bit too but apart from that everything was great and would recommend
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Posted 6 months ago
Booking was easy, we have previously stayed in the property next door in 2018 and decided we were overdue another visit. Quickly received confirmation so now just looking forward to our holiday by the water.
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Posted 6 months ago
It is very easy to book a holiday with Barnes Brinkcraft. Their only omission was to forget to send us the promised reminder email regarding the final payment, they eventually contacted us to say our payment was overdue so we paid the outstanding sum online.
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Posted 6 months ago
Thank you! I’d recommend to visit this place for everyone
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Posted 6 months ago
great stay in Jib Sail, high spec holiday home with all home comforts, stunning views of the broads and wonderful position, 5 minutes walk from the centre of Wroxham. Thankyou Daniel and team for your welcome.
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Posted 6 months ago
Have been with them before and they were very good have booked again for next year x
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Posted 6 months ago
Had a great morning (4hr hire) on one of the picnic boats and highly recommend the boats and Barnes Brinkcraft. Staff were brilliant, no fuss, easy straightforward instructions, friendly and welcoming. Would definitely use again, thanks for helping us make memories on our holiday.
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Posted 6 months ago
Abrupt staff, customer service lacking.
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Posted 6 months ago
Hi Jason I am so sorry that this was the case. I can only say that this is not the norm and apologise All the best, The Barnes Brinkcraft Team
Posted 4 months ago
Excellent experience. Battery went on the generator on day 2, lost 4 hours of the day. Was replaced by engineer who was great.
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Posted 6 months ago
Booking online was easy. Price was fair for 4 hours when you think what’s left after fuel, insurance, wear and VAT come off. Parking is a pain. So come early. But if that’s news to you on the Broads in August then sorry, but it’s like that everywhere. The welcome was bright and friendly. The kids were made to laugh and we were given all the time we needed. Messing about in boats is a laugh. It’s always been a laugh. Book up now and have a go. Cheers for a great (half) day 👍🏻
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Posted 6 months ago
Had a brilliant afternoon. Had a problem with booking that was quickly resolved, staff were knowledgeable and helpful. A very enjoyable experience
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Posted 6 months ago
Great week had on Brinks Rhapsody. The boat was in good condition for its age and very comfortable. As always the boatyard staff were very helpful and careful with our car. The NHS discount is also a big plus for us. No hesitation in already rebooking with Barnes again for next year.
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Posted 6 months ago
This will be our 4th or 5th hire from Barnes. Nice people, well maintained boats, included parking, lovely hamper for repeat customers, very convenient location. What's not to love.
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Posted 6 months ago
very helpful. Boat was noisy. will try to hire an electric boat next time
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Posted 6 months ago
Boat filling apart ,weather not the best ,we had a great weekend ,bringing back great memories last boat on off pleased it was ment to be nice coming back. Thanks to all
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Posted 6 months ago
A very friendly greeting on arrival and smooth introduction to the boat. Very pleasant trip past interesting properties and lots of herons, swans and ducks, although the diesel boat was a bit noisy - we would have opted for electric if available.
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Posted 6 months ago
Simple and easy to book
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Posted 7 months ago
Barnes Brinkcraft is rated 4.6 based on 540 reviews