“We had the electric hybrid but found it not particularly good for lengthy runs the generator is used more and the battery doesn’t charge while moving so you have to stop to charge up the battery before you continue.”
“Lovely property. Everything was perfect except the smell of sewage that permeated a bathroom for a day or two, from an outside source. We loved everything else about it”
“Ok experience overall. Initial handover less than great, received the phone call to say our boat was available at 16.21, we were in the boatyard within 5 minutes, but then repeatedly reminded that closing time was 17.00. It's not reasonable to expect guests to arrive at the boatyard, load a boat, do the paperwork, do the life jackets and do the on-the-water familiarisation in 34 minutes. Whilst appreciating that someone will be last boat out of the yard, handover is the starting point for a holiday, it gives a first impression, and i think a customer reasonably deserves an hour to complete the process.”
Thank you for your feedback. You make a very fair point – the handover is the true start of your holiday, and it should never feel rushed. We’re sorry that your experience was compressed into such a short timeframe; that’s not how we want guests to begin their time on the water. While there will always be a “last boat out,” you’re absolutely right that it’s important we allow proper time for loading, paperwork, safety checks, and the all-important familiarisation run. We’ll be reviewing our processes to ensure future handovers feel more relaxed and welcoming. We do appreciate you sharing this, as it helps us improve.
“Very friendly staff, and ease of booking, very helpful and willing for a last minute change
many thanks for a great day, and would highly recommend !!”
“Very good break away on the harmony 2, staff were very friendly and the boat was well presented, and information about the boat and the broads was very helpful”
“A good two weeks - boat wasn't clean on collection- but well equipped and with everything we needed. The run through was a bit lax and we couldn't use the bed in the galley until we'd been back to Barnes and asked for a demo on converting table to bed!”
“Žinoma, Giedriau! Štai tavo žinutės vertimas į anglų
We had a fantastic time with Barnes Brinkcraft – a truly memorable day out on the water with the Sunrise boat. Not even the rain could spoil the experience! Big thanks to the friendly and helpful staff for the excellent service. We’ll definitely be back!”
