Barker and Stonehouse Reviews

3.67 Rating 3 Reviews
67% of reviewers recommend Barker and Stonehouse
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"AWFUL.. lying staff. Was meant to have delivery of 3 items (including a sofa this morning) Nottingham, Giltbrook branch. The sofa didnt arrive in the order, I called to find out and was tried to be fobbed off no one was in till 12 to deal with my order. When I tried to explain what was going on she wouldnt listen, I asked if I could explain, she wouldnt let me and hung up on me. I called back 22 times before someone answered again asked to speak with the manager, was placed on hold then told to ring off. Had to call the official B&S complaints team to get a call back from the manager who told me his staff have informed him I was abusive and swearing. I have never swore on a call in my life!! This has completely ruined shopping there again for me"
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Posted 1 month ago
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"Amazing respectful service every time. I was helped with a 3 piece suite - given extra discount for large order - cup of coffee included as I was tired - treated like a queen at a time I was caring for a 97 year old mother. It meant so much to have a task to do and enjoy it - well done Barker and Stonehouse. Thank you."
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Posted 6 months ago
"Very good customer service, option to hold products for a couple of month until our home is built."
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Posted 1 year ago
Barker and Stonehouse is rated 3.67 based on 3 reviews

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