Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

CHRISTINE BOWDEN

Barker and Stonehouse 5 star review on 14th June 2025

Frances Burgess

Barker and Stonehouse 5 star review on 13th June 2025

Yamuna Gurung

Julie Thomas

618

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Barker and Stonehouse gave us excellent customer service combined with excellent quality and uniquely designed products. We are so delighted with our dining set. The quality and finish of the set is excellent.”

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Posted 3 years ago

“Excellent in store service and delivery”

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Posted 3 years ago

“The bed is just as we wanted it to be it looks good and it is so comfortable just so lovely”

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Posted 3 years ago

“VERY happy with my leather chair!”

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Posted 3 years ago

“Great quality product which I love. Would buy from B+S again.”

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Posted 3 years ago

“I had a problem with one of my leather dining room chairs and Barker and Stonehouse insisted on changing them all. Excellent service, thank you!”

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Posted 3 years ago

“Beautiful dining table and excellent service. Item delivered on time, to my room of choice, assembled and positioned exactly where I wanted it. Couldn’t ask for more.”

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Posted 3 years ago

“The delivery drivers were very good put the sofas together and removed all packaging”

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Posted 3 years ago

“Telephoned Hull branch to enquire regarding sale item. Was advised quickly about the nest of tables we wished to purchase and went to collect next day. Efficient and helpful information was given to make the purchase.”

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Posted 3 years ago

“Lovely table as described, good communication”

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Posted 3 years ago

“Excellent service Would shop with you again”

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Posted 3 years ago

“Dining room chairs were delivered promptly and efficiently. Instructions were easy to follow. Lovely quality chairs.”

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Posted 3 years ago

“Chairs arrived on time with a seamless delivery.”

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Posted 3 years ago

“This was a very easy purchase and speedy delivery. I live in Aberdeenshire and the product I bought was the best price I could find! I’d buy again from Barker and Stonehouse without any hesitation.”

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Posted 3 years ago

“With covid restrictions and some furniture being further away a member of staff went out her way to send me pictures of the bedroom furniture we went on to purchase. She organised it to resemble our room and close up for colour. Helped make us comfortable to buy without seeing.”

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Posted 3 years ago

“Purchased a table and six chairs which I am pleased to say we are having a lot of use from, well made with aluminium frames and cushions.”

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Posted 3 years ago

“Excellent service and delivery excellent”

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Posted 3 years ago

“Excellent service and delivery”

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Posted 3 years ago

“Excellent customer service and lovely item”

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Posted 3 years ago

“Great products, great delivery service.”

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Posted 3 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews