Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

CHRISTINE BOWDEN

Barker and Stonehouse 5 star review on 14th June 2025

Frances Burgess

Barker and Stonehouse 5 star review on 13th June 2025

Yamuna Gurung

Julie Thomas

618

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, quick and efficient”

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Posted 3 years ago

“Love my drinks trolley!! Great quality.”

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Posted 3 years ago

“Always had an excellent service at the various stores.”

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Posted 3 years ago

“Good service, quality products, reasonable prices and excellent web site.”

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Posted 3 years ago

“Love the product range, always manage to find something a bit different, and with a more thoughtful design than elsewhere. Delivery is always quick too 😊”

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Posted 3 years ago

“Excellent service and communication. The sofas and armchairs are well made, comfortable and look amazing. Barker & Stonehouse is my first port of call when it comes to home furnishings. Brilliant company.”

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Posted 3 years ago

“Professional service from choosing what to buy to home delivery. Large range of quality stylish furniture and knowledgable, efficient, friendly but not intrusive staff.”

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Posted 3 years ago

“Everything went smoothly !”

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Posted 3 years ago

“Very good quality and service great price”

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Posted 3 years ago

“Very helpful and friendly this is our third purchase from barker and stonehouse the quality is excellent.”

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Posted 3 years ago

“efficient and good to deal with . excellent product ...table bench in mango wood. delivered on time, duing covid problems.”

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Posted 3 years ago

“Although it was a late delivery, the product and communication was excellent”

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Posted 3 years ago

“Great quality 🤩”

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Posted 3 years ago

“I love the choice and quality of all the furnishing . It’s a lovely shopping experience”

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Posted 3 years ago

“Overall hassle free purchase and the chairs are very comfortable and look stylish”

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Posted 3 years ago

“Great sofa and table purchased. Super helpful customer services”

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Posted 3 years ago

“Very good service. The sofa is absolutely beautiful.”

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Posted 3 years ago

“Everything we’ve purchased has been great”

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Posted 3 years ago

“Had 2 sofas from another company, and got fed up with the poor quality and service. Had a look around and happened to view in B&S. Went to the Hove branch where we browsed with out hassle from any one. When my wife and I had decided we had a great chat with one of the guys in store who was very helpful with out any pressure sales, we ended up buying two sofas cushions and a couple of vases. Oh and a side lamp. All nice quality. And great price. Would highly recommend Barker and Stonehouse.”

Barker and Stonehouse 5 star review on 21st June 2022

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Posted 3 years ago

“Great service, attractive, quality product.”

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Posted 3 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews