Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

CHRISTINE BOWDEN

Barker and Stonehouse 5 star review on 14th June 2025

Frances Burgess

Barker and Stonehouse 5 star review on 13th June 2025

Yamuna Gurung

Julie Thomas

618

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault Barker and Stonehouse, they have a good range of furniture and accessories to suit all budgets. Communication is always great, they will keep you informed of any delays. I normally always order online and items are always extremely well packaged to avoid damage. Highly recommended!”

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Posted 9 years ago

“Prompt delivery and high quality ite, can?t really ask for more”

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Posted 6 years ago

“Really great service! I ordered my new sofa and had it delivered in 2 x weeks! That doesn?t happen often! The sofa is lovely and it was a great price. The delivery was good As well.”

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Posted 5 years ago

“I bought my dinning table from B&Shouse. Perfect size and best quality.”

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Posted 6 years ago

“Great service and delighted with products. Contact centre very friendly and efficient.”

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Posted 2 years ago

“Excellent service throughout. Kept us up to date with delivery times and delivery staff were prompt and friendly. Really happy with the quality of our sofas.”

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Posted 2 years ago

“Excellent service .. beautiful sofa … very happy with my purchase …”

Barker and Stonehouse 5 star review on 25th June 2022

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Posted 2 years ago

“Lovely bed. Looks beautiful and very comfy. Delivery was great”

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Posted 2 years ago

“Good quality product. Efficient service. Recommend.”

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Posted 3 years ago

“Great customer service and really pleased with the product too”

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Posted 3 years ago

“Amazing sofa, amazing service. Delivered to me on an island and brought into the house. Brilliant”

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Posted 3 years ago

“I only purchase products on occasion but when I do I am always 100% satisfied with the product”

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Posted 3 years ago

“Delivery was on time and sooner than expected, I had two small scruffs on the table but customer service team promptly resolved my issue. Good quality item received and would use again”

Barker and Stonehouse 5 star review on 23rd June 2022

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Posted 3 years ago

“Looks great”

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Posted 3 years ago

“Excellent service first class from order to delivery 👍”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Produced the item of furniture as required and delivered when they said they would excellent”

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Posted 3 years ago

“Lovely table, and good delivery. Decent lead time compared with the competition too.”

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Posted 3 years ago

“Excellent service and quality furniture. Delivery staff were very polite and professional.”

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Posted 3 years ago

“excellent helpful service from staff”

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Posted 3 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews