Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

CHRISTINE BOWDEN

Barker and Stonehouse 5 star review on 14th June 2025

Frances Burgess

Barker and Stonehouse 5 star review on 13th June 2025

Yamuna Gurung

Julie Thomas

618

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived promptly well packed very pleased with product”

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Posted 3 years ago

“Lovely product No probs with delivery (Disabled customer ) Thanks”

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Posted 3 years ago

“Excellent sofa from barker and stone house, good delivery lead time as well.”

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Posted 3 years ago

“Very helpful with our dilemma. Managed to fix us with a solution, thank you.”

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Posted 3 years ago

“great service and communication with the customer”

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Posted 3 years ago

“Beautiful furniture, excellent quality. Delivery was second to none, delivery men unpacked, assembled and removed all packing. Wouldn’t buy furniture anywhere else after my experience with Barker and Stonehouse”

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Posted 3 years ago

“I think I purchased a vase from you last year as a present. The person I gave it to loved and uses it regularly. Looks lovely in her house.”

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Posted 3 years ago

“Very happy with quality of product and service.”

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Posted 3 years ago

“I purchased a lamp table, it was packaged the best I’ve ever seen! Driver was friendly & carried it into the house for me too. The communication from placing the order to it being delivered was amazing.”

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Posted 3 years ago

“Absolutely love the settees. The service was excellent and I would definitely recommend.”

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Posted 3 years ago

“Bought vases very good quality for the money I really like them”

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Posted 3 years ago

“Excellent service and extremely helpful. Beautiful furniture and would recommend to friends and family.”

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Posted 3 years ago

“We have purchased a clock, rug and marble table from Barker and Stonehouse, very happy with it all thank you 😊”

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Posted 3 years ago

“I ordered a reclaimed wood round dinning table. It arrived on time. The communication between me and the company was very good. The delivery gentleman where very good. The table is very nice. I am pleased and would recommend.”

Barker and Stonehouse 5 star review on 21st June 2022

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Posted 3 years ago

“A wide and varied choice of chairs made it a pleasure to browse and ultimately select what I was looking for. It was delivered promptly and was easy to assemble”

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Posted 3 years ago

“We love our coffee table and sofa. We couldn't be more impressed with service we received.”

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Posted 3 years ago

“Best experience”

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Posted 3 years ago

“I bought 6 dining room chairs and I love them Not only are they beautiful, but they are also of excellent quality. They're made from sustainable wood and each chair has a separate code, so I can log into a website and see the location where a new tree was planted! The online ordering and collection service from the local warehouse was easy and the chairs were well wrapped. Highly recomended.”

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Posted 3 years ago

“Very good product and service”

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Posted 3 years ago

“I’ve always been treated with politeness and courtesy whenever I’m in the store whether I’m buying or browsing. And the staff have knowledge of the goods they sell.”

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Posted 3 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews