Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab items, well constructed all delivered literally in 2 days from order date. Great service too, would definitely use this company again, thanks.”

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Posted 6 years ago

“Great service I had an issue with my order, I emailed customer service and received a call back within 30 minutes to resolve the matter. Thanks”

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Posted 4 years ago

“Very happy with our purchase of the Halmstad 6 Seater Dining room table and coffee table. There was a slight delay to the original delivery date due to COVID but that is to be expected. The quality of the furniture is excellent, very well made and looks amazing. Items arrived well packaged and protected and the notification process of our delivery was spot on.”

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Posted 4 years ago

“In the end you get what you pay for. I spent more than I normally would for a chest of drawers but I'll enjoy them for the rest of my life and represent something one of my children may wish to have. In the long term a good investment and a joy to own.”

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Posted 9 years ago

“good product good service”

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Posted 5 years ago

“June 2021 purchased bedside cabinet. Order processed very efficiently online and good communication leading to safe delivery of furniture.”

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Posted 3 years ago

“Polite, prompt service. Excellent prices too.”

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Posted 8 years ago

“Ordered a set of bedroom furniture and was delighted with the finish and build quality and even happier with the attitude and demeanour of the chaps who delivered. Would definitely recommend.”

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Posted 11 years ago

“The sofa is beautiful, exactly as I expected, extremely high quality. The delivery was very well communicated and carefully delivered. I'll definitely be ordering again and highly recommend.”

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Posted 8 years ago

“Your staff were very helpful, and the service and delivery was brilliant. Thank you.”

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Posted 4 years ago

“S?per product! Super communication - regular and clear. Nice delivery chap! Altogether great experience!”

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Posted 6 years ago

“Good quality and well designed and the delivery service was excellent”

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Posted 8 years ago

“Saw drawers in shop, took brochure home which contained measurements, checked they fit. Ordered on line and collected from store within a week. All went very smoothly, no hesitation in recommending this company.”

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Posted 6 years ago

“Spent a small fortune with this company good quality as always treated very well. Be nice to get a voucher or something as a loyal customer.”

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Posted 6 years ago

“Easy collection easy order and great quality bed.”

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Posted 6 years ago

“Items arrived in good time. I collected them from the store. I was helped out to the car with the items.. Good products, good service.”

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Posted 4 years ago

“Quality furniture and the delivery was perfect. The two lads who delivered my swivel chair couldn't be more helpful. I won't hesitate to buy from Barker and Stonehouse in the future.”

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Posted 3 years ago

“Easy online order and quick delivery.”

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Posted 6 years ago

“Great product - always top quality and no pressure in store. If only deliveries were faster!”

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Posted 5 years ago

“I had delivery of a wardrobe with an inside part missing. Customer services were brilliant and arranged delivery of the part within 10 days. The delivery guys were polite, helpful and professional.”

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Posted 5 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews