Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

Visit Website

Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi. Very pleased with our bedside cabinet. Just the right size. Well made. Delivered as instructed.”

Helpful Report

Posted 4 years ago

“great lamp, great communication and prompt delivery. Thanks”

Helpful Report

Posted 9 years ago

“Very helpful Collection easy from the local store.”

Helpful Report

Posted 7 years ago

“Great table and will last many many years. Delivered with notice before hand. Couldn?t fault them.”

Helpful Report

Posted 6 years ago

“Excellent product at a good price and the delivery was exceptionally quick. Overall a really good service.”

Helpful Report

Posted 7 years ago

“The dining table that we bought is exactly what we wanted, the quality and design are both outstanding. The delivery service with the inclusion of recycling old furniture is ideal and great value.”

Helpful Report

Posted 5 years ago

“Needed an oak bookcase for my living room and this fit the bill perfectly. Well made. Super easy to put together. Quality piece of furniture.”

Helpful Report

Posted 5 years ago

“Ordered bedside cabinets online and received email and text communications regarding the status of my order. Order came in earlier than quoted and pickup was very simple. Quality of product excellent as always and service very friendly and helpful.”

Helpful Report

Posted 8 years ago

“The appearance of this chest is attractive and a little unusual. Eight drawers provide lots of storage and slide smoothly. My only quibble is that I had to wipe many of the drawers as there was a slight 'greasiness' in places on the insides. Fine after wiping over. Delivery service excellent.”

Helpful Report

Posted 5 years ago

“First time ordering from Barker and Stonehouse, site was easy to use, placed my order and was kept informed right through to delivery, my delivery was packaged really well. Really pleased with my purchase and would definitely recommend Barker and Stonehouse 5??”

Helpful Report

Posted 5 years ago

“Our whole experience was absolutely superb!! The two delivery chaps couldn?t do enough for us and were utterly wonderful they are so under credited for what they do. Excellent service by all - thank you delighted with my dining set.”

Helpful Report

Posted 5 years ago

“I online ordered a garden table & chairs with fire pit. It arrived on time & the delivery drivers placed it in the garden. It looks fab!! 5 stars ?? thank you ??”

Helpful Report

Posted 5 years ago

“Trouble free service from order to delivery. I was even phoned a day early as the driver was in my area due to a cancellation so got my bedroom furniture earlier than expected. Very good quality and made a pleasant change to get something fully built rather than flat pack. Would highly recommend this company and its products.”

Helpful Report

Posted 7 years ago

“It was very easy to place an order. We placed the order based on having seen the sofa in the brighton store and we absolutely fell in love with it. The colour we chose is not the same as the display colour so we are really excited to see it! I also called up today to see where my order is at and the employee was very kind and helpful.”

Helpful Report

Posted 4 years ago

“Excellent products,beautiful vases so well packaged and delivered on time.Will definitely use this shop again.Thank you.”

Helpful Report

Posted 4 years ago

“After looking for what felt like an age we finally came across the perfect occasional tables for our living room at Barker and Stonehouse. Luckily for us they were in stock so we didn't have to wait long at all for delivery. The design and quality of the tables is excellent, especially so given the reasonable price. Overall a very happy customer. Will have no hesitance in recommending Barker and Stonehouse.”

Helpful Report

Posted 4 years ago

“Beautiful lampshade very pleased with all aspects of service”

Helpful Report

Posted 3 years ago

“I ordered 4 Whinfell dining chairs from Barker and Stonehouse and was really pleased with the customer service friendly pleasant and very professional. The delivery was arranged and I was contacted before to let me know that they would be with me in 20 minutes. The delivery men Tommy and James were very helpful friendly and made this a pleasant experience. I am very pleased with the dining chairs they are very good leather and the colour is just what I wanted. Many thanks to everyone concerned another easy and pleasant experience with quality goods.”

Helpful Report

Posted 4 years ago

“I ordered two pieces of furniture from Barker & Stonehouse. From my initial enquiries through to ordering, amending my order and delivery, dealing with Barker & Stonehouse was a absolute pleasure. I encountered only helpful people who were happy to help and I would definitely recommend them. And my furniture is beautiful too!”

Helpful Report

Posted 11 years ago

“Fantastic service from barker and stone house , they kept me informed from the minute I placed my order . Delivery was on time and the drivers were great .”

Helpful Report

Posted 6 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews