Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product came in good shape and as expected (good quality too!) and delivery was timely. My only criticism is that we ordered 2 and they came at a different timing (which is inconvenient for us) but small matter!”

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Posted 4 years ago

“I bought two replica Carl Hansen wishbone chairs at a very competitive price. Chairs were delivered without any issue. Very happy with the chairs. Would recommend.”

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Posted 5 years ago

“Always a pleasure buying items from Barker and Stonehouse. On this occation my item was damaged on delivery however on reporting it everything was resolved the same day. Brilliant customer service great products.”

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Posted 5 years ago

“This was my first purchase from Barker and Stonehouse. I collected my new wooden ottoman from their warehouse in Crawley. The service and helpfulness from the staff there was first class. On opening my item I realised how carefully it had been packed which meant it was in pristine condition which I find quite rare these days. I am pleased to recommend Barker and Stonehouse and would happily use them again.”

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Posted 5 years ago

“Very helpful customer service. Ordering was hassle free .”

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Posted 4 years ago

“I bought a lovely picture for a guest bedroom , at a reasonable price . It looks great in the room . Delivery easy Thankyou . The staff in the store were really helpful . We plan to return after Christmas to buy new sofas .”

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Posted 6 years ago

“I ordered three prints and a cushion. They arrived promptly and were extremely well wrapped. I'm delighted with the quality of all 4 items.”

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Posted 4 years ago

“Ordered from this company for the first time recently. Fast and friendly service. Would highly recommend them.”

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Posted 8 years ago

“I love this store, the quality of furniture is stunning. The service is always friendly and helpful and I have never had any problems”

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Posted 5 years ago

“The products are of an excellent quality and their customer service is fabulous too.”

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Posted 4 years ago

“Everything easy and straightforward from the ordering process through to delivery at time and date stated”

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Posted 4 years ago

“Thank you! the sofa is lovely and delivered from stock really speedily. Always a bit nerve-wracking choosing something online without sitting in it first but I am very happy to say the sofa is REALLY comfy and a great colour.”

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Posted 4 years ago

“Amazing quality and at a good price! Staff were very helpful upon collection of my table and chairs from the warehouse. Thank you.”

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Posted 6 years ago

“A huge fan of Barker & Stonehouse for many years. Always on or ahead of trends with unique quality furnishings and accessories. This time I purchased wall art and I couldn?t be happier. Delivery was on time as usual with clear communication from ordering to delivery.”

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Posted 4 years ago

“Really pleased with my shelving unit. Picked it up from the local warehouse. All good!”

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Posted 8 years ago

“Excellent staff in store - very helpful”

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Posted 5 years ago

“Excellent ,that's all I can say”

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Posted 6 years ago

“Bought 2 lamps and a side table. Apart from being out of stock for a week or two that was the only blip. The items are top quality and look amazing. I wish I had the money to shop their a little more regularly.”

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Posted 4 years ago

“Excellent product and service.Thank you”

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Posted 3 years ago

“Love B&S products. Great quality, bought from them many times and never had any issues or problems.”

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Posted 4 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews