Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at the Battersea branch have been very helpful on each of the four occasions we have been there in the past 8 months. Chris, in the bedding department, sat with us and explained all the options open to us. We ordered quite a lot of furniture and they kept everything in storage until the renovation work on our flat had finished. Then the people in the delivery department were very flexible and helpful. Also, the prices were very competitive. We were so impressed that we have just ordered a couple of other pieces.”

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Posted 4 years ago

“Fabulous Range of Quality Furniture Exceptional Value for Money and you have the Old Fashioned Quality together with Service backed by this World Class Company”

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Posted 11 years ago

“Speedy service, very efficient booking & great delivery drivers, really helpful. Love my new home office furniture!”

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Posted 6 years ago

“Excellent service. good communication & a quality piece of garden furniture. The process from ordering to delivery was so hassle free. I would defiantly recommend Barker & Stonehouse and would have no reservations in shopping with them again”

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Posted 5 years ago

“Amazing service, the delivery guys were brilliant, an asset to the Company~even tried to upsell in the nicest possible way whilst delivering quality mattress!”

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Posted 4 years ago

“I bought this lovely HUGE red clock from Barker and Stonehouse on line after seeing it from my car window when I passed the store! Just had to have it! The ordering was simple, the delivery stage was easily tracked and the parcel (very heavy!) arrived in perfect condition on time. The clock now sits beautifully in my kitchen, and I'm sure everyone who looks through my kitchen window can see it too as it's so big and red!”

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Posted 11 years ago

“Beautiful bowl. Very easy transaction. Thank you”

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Posted 4 years ago

“we were looking for new wardrobes, preferably with sliding doors and saw the quattra on the website. we went to look at them in the Hull showroom and were impressed with the quality, so went back home to order online. They were delivered 2 weeks earlier than the initial 8 week quote and we were well informed at every stage, the delivery team arrived bang in the middle of the 2 hour window we were quoted. overall I very please with both the wardrobe and the service and would be happy to order in the future or recommend to others”

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Posted 11 years ago

“Wonderful bedroom furniture, this was my 5th piece of furniture in this range. Smooth service and delivery.”

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Posted 5 years ago

“Side table arrived within a week of ordering , i was pleased it was already made , no screwdrivers required , table is perfect for my needs , simple , sturdy and black . Hopefuly will get the chance to shop here again soon”

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Posted 6 years ago

“I enjoyed my shopping experience at the Barker and Stonehouse store in Hull and then went online to purchase another item. Easy ordering process and I don't mind waiting for the furniture to be made and delivered as it is good quality.”

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Posted 10 years ago

“Great furniture and accessories, great staff and service, we love shopping here and we visit often for inspiration and ideas.”

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Posted 5 years ago

“Great product, well put together, efficient delivery.”

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Posted 6 years ago

“I love the style of the furniture and home accessories at Stonehouse and Barker, the quality is always great and meets expectations. Highly recommend!”

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Posted 5 years ago

“Great company, lovely furniture, solid and well made. Delivered and assembled by them exactly where you want it. Friendly and helpful.”

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Posted 7 years ago

“Barker and Stonehouses superb on trend range attracted us, as we were looking for a specific design. This was the Purcell / Boone lines, which offered classic styles with a contemporary edge. We took a drive down from Glasgow to Newcastle to see the furniture in person and weren?t disappointed. Great build quality and friendly helpful staff meant it wasn?t a wasted journey. We ordered two sofas following the trip-which says it all.”

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Posted 4 years ago

“Bought 3 bar stools. They arrived promptly, great quality, easy to assemble and great price. Highly recommend this company”

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Posted 4 years ago

“My corner unit is excellent, well made, looks great just what we wanted.”

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Posted 8 years ago

“Great service and delivery guys were so helpful thanks”

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Posted 5 years ago

“Wall art looks lovely in my living room - marble look makes sophisticated atmosphere. I?m glad it very light weight so I could use just wall sticks”

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Posted 4 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews