Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

Visit Website

Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely friendly service. Thank you.”

Helpful Report

Posted 4 years ago

“OMG, I Love my "Get Naked" sign!! It's fantastic! I thought i would put it into a "Showhouse" we were selling, it looks totally amazing, in fact, the buyer of the house wants me to leave the sign!! Oh well, i'll just have to buy another one! Fantastic Company,no problems at all. Postage prompt too.”

Helpful Report

Posted 7 years ago

“Having bought from Barker and Stonehouse before I was fairly confident that anything I chose would be good quality. I bought wall clock on this occasion and am thoroughly satisfied with it. Delivery was prompt and clock was well protected for delivery. Would have no hesitation in recommending B&S and will shop there again myself”

Helpful Report

Posted 6 years ago

“The on-line service was efficient and I received the order on time.”

Helpful Report

Posted 3 years ago

“Efficient service and delivery, fabulous product, easy to assemble and looks great in my garden room. Love it.”

Helpful Report

Posted 4 years ago

“It was a very helpful and very good customers service we got”

Helpful Report

Posted 6 years ago

“Very pleased with the service: ordered large armchair online, received a courteous phone call to arrange suitable delivery date. All communication was backed up by confirmation e-mails. On the date received a phone call from delivery team with time update and received the item well packaged and in perfect condition. The price was quite good too! Will not hesitate to order again.”

Helpful Report

Posted 11 years ago

“Love the lamp and great service”

Helpful Report

Posted 4 years ago

“Best price around, have not collected purchase yet, but looking forward to it”

Helpful Report

Posted 8 years ago

“great product (nest of tables from mango wood) and fast delivery too. Thanks.”

Helpful Report

Posted 4 years ago

“Delivery as advised from pleasant men who helped and put insitu.”

Helpful Report

Posted 9 years ago

“Excellent customer service and superb quality”

Helpful Report

Posted 5 years ago

“Excellent customer service, had a slight issue with a product i bought arriving with some transport damage. This was resolved very quickly.”

Helpful Report

Posted 4 years ago

“quick easier and you know what ever you buy is good quality”

Helpful Report

Posted 4 years ago

“High quality bedroom furniture. Order process and collection were straightforward. Will buy again from other items in the range.”

Helpful Report

Posted 7 years ago

“Great table. Amazing quality and good service. Particularly loved the fact it came wrapped in cardboard and no plastic to be seen anywhere ! What a nice change to the norm of filling a bin with unnecessary plastic wrapping.”

Helpful Report

Posted 5 years ago

“I ordered vouchers for a wedding gift. The vouchers were delivered very quickly and with signed for delivery. I would recommend using this service from you to family and friends.”

Helpful Report

Posted 8 years ago

“all was good and the item was ready for collection. When we opened it we were delited to find a bedside draws that were fantastic,. Just as we saw on the web site. Really good value and solid.”

Helpful Report

Posted 3 years ago

“Superfast delivery with great communications. Quality items and equally good after-sales service.”

Helpful Report

Posted 4 years ago

“Bought a lovely dining table which was delivered promptly and in perfect condition. Really love the quality and look”

Helpful Report

Posted 4 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews