Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality product at a very good price. Friendly and supportive delivery drivers also”

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Posted 6 years ago

“Big thanks to Jon & Cookie (Delivery team) very pleased with our dining chairs and entire service from Barker & Stonehouse. Thank you”

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Posted 4 years ago

“Ordered 3 items from Barker and Stonehouse - an Ottoman bed, a Doddle mattress and a huge chest of drawers made of reclaimed wood. All items were immaculate on delivery; the delivery team were superb and the items were great value, in my opinion. We will be furnishing the rest of our project house with Barker and Stonehouse furniture without any hesitation!”

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Posted 6 years ago

“Great product. Great service!”

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Posted 5 years ago

“Online shopping and payment were straightforward. Great communication, keeping me informed along the way, receipt of payment, when goods are to be dispatched etc. I love Barker and Stonehouse store at Newcastle, full of different quality items.”

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Posted 6 years ago

“We had been struggling to find the right table for our kitchen because, due to covid restrictions, we had to order off the internet and trust the goods were exactly as described - some were not and we sent them back. This table came and was as described and well made. Delivery was prompt and courteous - we are making good use of our new purchase.”

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Posted 4 years ago

“Fantastic product good price, delivery was expensive, but good options for collection points. Not come across this company before, but will be buying more things for the home from them.”

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Posted 7 years ago

“Lovely small marble table ordered online for collection from store, it took only a few days to arrive and the team in the store were really helpful, loading it in to my car. Love all of the furniture I?ve purchased from Barker and Stonehouse!”

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Posted 6 years ago

“Ordering system online was really easy, collection date was txt'd within a couple of days and Guildford store staff were amazingly helpful in facilitating a socially distanced collection. ...and the chair I ordered is beautful!”

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Posted 4 years ago

“Great value for money stunning products. I love this site some very unique pieces.”

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Posted 4 years ago

“Great product and fabulous service. Can't wait to shop there again”

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Posted 12 years ago

“I recently bought a large wall clock, it was a perfect match for my living room. Everything I buy from Barker and stonehouse is always of great quality.”

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Posted 2 years ago

“Fantastic Furniture as you would expect from such a great company this is why we haven?t shopped anywhere else in the last 10 years, the staff are also so helpful and friendly”

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Posted 5 years ago

“Great communication. Delivery as stated, item lovely (TV stand)”

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Posted 5 years ago

“Lovely table & bench purchased - quick delivery & excellent quality !”

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Posted 4 years ago

“I purchased 3 tall tom oulson glasses vases/ jars and a postbox bookshelf for my daughter happy with the service received while I visited the local store and I called at the warehouse to collect all good service”

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Posted 8 years ago

“I ordered 1 pillow, then ordered another 2. After I placed the order I needed to cancel 1 of the pillows and the customer service was excellent!”

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Posted 7 years ago

“I love the clock we bought from Barker and Stonehouse. We loved visiting the shop. Such bespoke beautiful items.”

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Posted 4 years ago

“Very pleased with my bookcase. It is stylish, solidly made and holds a large collection of books. The ordering process was carried out in a helpful manner and I can recommend Barker and Stonehouse. The only suggestion I could make which would make life easier for customers would be to remove and take away packaging at the time of delivery.”

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Posted 3 years ago

“I love everything about this store. Just moved here from Australia and are slowly filling the house with all their unbelievable pieces Thanks B&S!”

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Posted 12 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews