Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

Visit Website

Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have never ordered from Barker and Stonehouse before but after reading reviews decided to try it out for our new dining chairs. We are delighted with them. Quality product....Great price. These chairs are so comfortable! Speedy delivery too!! We'll definitely be ordering from here again and would highly recommend!”

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Posted 4 years ago

“Excellent customer service - I had a faulty sofa foot replaced and even after I had received it, I had a follow up call so ensure everything ok”

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Posted 6 years ago

“Love it, goes lovely in my living room”

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Posted 5 years ago

“Excellent customer service and communucation... i love my barker and stonehouse furniture.”

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Posted 7 years ago

“lmpressed with the speedy delivery and quality of the furniture. l will be buying from Barker and Stonehouse again.”

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Posted 5 years ago

“Good quality rug at a fair price. Good communication and prompt delivery as specified. What more can you ask for?”

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Posted 4 years ago

“We bought the wooden Kriss table and bench - very natural and genuinely good quality. I went and picked up from the warehouse closest to me and it was ready in less than 5mins - super easy. We?ve now ordered a large sofa, snuggle chair and footstool to go with it!”

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Posted 4 years ago

“Ordered a book case online for click and collect in store, order arrived in store sooner than anticipated. Pleased with the swiftness of the delivery, item matches previously bought items and is lovely quality.”

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Posted 6 years ago

“We purchased the Indiana table and was delivered to us by 2 extremely pleasant men. They phoned before to give me a time and not only brought the table in but assembled the legs too. Very friendly service. The table is perfect and just what I wanted, I was worried as had not been able to view the table in the Leeds store, only a different style table in the range was available to see as a display piece. But I wasn't disappointed at all and fits in my room perfectly. I adore Barker & Stonehouse and have purchased our last few items of furniture from them. It's definitely our first choice and we can usually find exactly what we want. I love how they have introduced a few ranges now that are at the lower end of price range, but with the same quality and service. Thank you”

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Posted 9 years ago

“Great service and a great table couldn't believe the price”

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Posted 5 years ago

“Good description on website and delivery much before expectation”

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Posted 7 years ago

“ordered 6 dining chairs, they were fabulous, a great price, and delivery was a great experience too.”

Barker and Stonehouse 5 star review on 29th June 2022

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Posted 2 years ago

“Helpful and friendly staff. Beautiful furniture delivered at agreed time. A definite favourite shop.”

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Posted 7 years ago

“A fantastic company where we purchased our dinning room furniture, bed, two sofas lights, Side tables and artwork all delivered and feet were incorrect on sofas which couldn?t be changed and we received an inconvenience payment the hiccup hasn?t stopped us shopping here amazing quality and will Return when we need new items”

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Posted 4 years ago

“Excellent, the Kipling chairs we ordered are beautiful and the all round service has been faultless!”

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Posted 5 years ago

“Great chair very nice design!”

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Posted 5 years ago

“Ordered two cushions on line. Easy process and was kept informed on the progress of the order and when it was available to collect. Very good service from Barker & Stonehouse.”

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Posted 4 years ago

“Responsive customer service and unique piece of furniture. There were some issues but these were resolved promptly.”

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Posted 6 years ago

“Really happy with the service, choice of products are great a reasonably priced too!”

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Posted 9 years ago

“We are regular customers and we love the service in store from the team. The products are amazing and offer a wide range to suit all budgets. Just wish our budget was bigger so that we could come back more!!”

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Posted 6 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews