Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

Visit Website

Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant chairs. Amazing quality. Love them.”

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Posted 5 years ago

“Great service, good choice and range of products.”

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Posted 5 years ago

“Excellent service quick and efficient”

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Posted 8 years ago

“Amazing ferniture , love my bed and sofas .. Staff at battersea brunch were amaiZing and helpfully .. Best ferniture shop I have been to”

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Posted 11 years ago

“Very smooth transaction from ordering online through to delivery. Excellent communication from delivery team and very courteous drivers. Quality? Well what can I say ?It?s Barker & Stonehouse? excellent as always.”

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Posted 4 years ago

“Great pieces for different budgets. Keep an eye on sale items for a bargain. Helpful staff at Hull store. Items securely wrapped. Pleasure shopping here”

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Posted 6 years ago

“Great products and helpful staff, both in store and when speaking to telephony staff about online order. Good communications.”

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Posted 5 years ago

“Fantastic product, very prompt service and the delivery offload was very helpful. Will certainly be looking to place another order.”

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Posted 5 years ago

“Best delivery guys, boiling hot weather, happily carried our very heavy furniture three floors during the heat wave, dripping in sweat yet happy and smiling and very intent on making sure everything was perfect.”

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Posted 3 years ago

“Love going into B&S... theres always something i would buy.... really nice designs and the quality is very good”

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Posted 5 years ago

“I have made two major purchases from Barker and Stonehouse in the last 6 months. Both the quality of the service and the goods were excellent”

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Posted 7 years ago

“Excellent show room and quality sofa.”

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Posted 4 years ago

“Got great advice and updates for the delivery date. Super easy to arrange delivery for new location. Brilliant service.”

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Posted 3 years ago

“New sofa arrived. Delivery team excellent. Unpacked box which the sofa was in. Faults to leather.contacted customer service they were excellent. Problem resolved the same day. For over 35 years I have purchased many items from barker and stonehouse. You pay a premium but its worth it Top quality furniture. And top quality Customer care. What more can i say. Regards Gary.@alison.”

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Posted 3 years ago

“Product as described, website easy to manoevre through, ordering and delivery easy. I purchased counter stools not bar stools. Easy to assemble. Look fab and are comfortable.”

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Posted 4 years ago

“Beautiful furniture, delivered exactly on time by a really lovely bunch of guys who took away every last piece of packaging. Brilliant service, thank you”

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Posted 5 years ago

“I purchase quite regularly from Barker and Stonehouse. They have great products and great customer service. I would recommend them to anyone looking to refurnish.”

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Posted 9 years ago

“Parcel arrived quickly, item good quality, colours true to picture, lovely to touch. Very pleased with the ordering service and general professionalism of Barker & Stonehouse. Would definitely buy again from them.”

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Posted 4 years ago

“Helpful, friendly not pushy staff. V pleased with the service . Staff member came across as interested, down to earth and t professional. She knew the product and gave v good , personal service. Made us want to return .”

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Posted 5 years ago

“Beautiful furniture, solid and well made plus delivered exactly as arranged.”

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Posted 8 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews