Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and quality, many thanks”

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Posted 4 years ago

“Great products and good prices compared to other shops of similar quality. Customer service is great too. Our house is definitley turning into a Barker and Stone House!”

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Posted 4 years ago

“Superior service from start to finish. Even the delivery men were polite, helpful and respectful. Quality of the furniture is second to none such good quality. Thanks”

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Posted 6 years ago

“From the initial order being placed then addingo an extra items to altering the initial delivery date absolutely nothing was too much trouble. Absolutely delighted throughout. The furniture is perfect, beautifully designed & crafted. The delivery guys were polite and chatty, checking that I was happy. Highly recommend”

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Posted 6 years ago

“Excellent product”

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Posted 4 years ago

“Absolutely love our statement piece of furniture from Barker and Stonehouse. Online ordering is easy and delivery times excellent. When the delivery arrived everything was very professional. We?ll definitely be shopping with them again.”

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Posted 4 years ago

“We ordered a Bed Frame and side cabinets. We we informed via phone on expected delivery date, once at store we were asked for a delivery time convent for us. The delivery came on time and the delivery man were extremely helpful ! The items we ordered are high quality and worth every penny that we spent.”

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Posted 9 years ago

“Great display in store. We opted to collect from their warehouse in Crawley which was quite local for us and it was easy to arrange. Overall very pleased.”

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Posted 4 years ago

“Products are great, but communications and speed of order processing could do with some improvement.”

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Posted 4 years ago

“Love the Hix chairs, we already had ordered a table with four of the chairs and decided to get two more. The service and delivery was excellent and speedy, with a phone call to keep us informed. The chairs are really comfortable and look lovely in our kitchen.”

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Posted 3 years ago

“Bought the Purcell 2 seater in rust velvet. Absolutely love it. Good price and service”

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Posted 4 years ago

“Fantastic, inspirational stores....friendly staff who aren?t pushy and an easy online ordering system with great communication when delivery timescales change - great shopping experience!”

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Posted 5 years ago

“Good quality great price”

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Posted 3 years ago

“Staff very friendly in store and willing to help with whatever we needed. Took the item to the front of the store so we could collect in the car with ease. Item is amazing and matches the rest of our Navajos bedroom furniture. Such great quality.”

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Posted 5 years ago

“Such a lovely company to deal with and a positive experience throughout . Delighted with the chair I bought and also with the delivery service . All in all a splendid service !”

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Posted 5 years ago

“Excellent service, quality goods.”

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Posted 4 years ago

“Despite the current pandemic, my order came within the 7-10 days. Excellent lamp made of quality materials that were very easy to put together. Good price too. Far superior to the ?never knowingly undersold? store that I returned a lamp to prior to this purchase. Never heard of Barker and Stonehouse before but have discovered they have a store near me which I will be visiting when all this is over.”

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Posted 5 years ago

“I love all the ranges and the service was good as usual. One of my fav furniture shops.”

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Posted 7 years ago

“Everything with the delivery went as planned and we are very happy with our new bookcase!”

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Posted 4 years ago

“Very good and quick service and delivery. Excellent product at a reasonable price”

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Posted 5 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews