Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great sofas, great customer service. I am happy!”

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Posted 3 years ago

“Great quality, reasonable price and durable products”

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Posted 3 years ago

“Good service and friendly helpful drivers”

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Posted 5 years ago

“Very good service. Responsive and helpful regarding delivery, and excellent delivery of goods with all packaging removed. Love the furniture too - solid and will last for many years.”

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Posted 6 years ago

“Not only was the chair I wanted in stock and available in 14 days (on 10-12 weeks delivery from most other suppliers) but it was delivered within 10 days of order. The date of delivery was agreed, I was given 24 hours notice of a 2-hour time slot, then texted with an ETA 45 minutes before arrival. The chair was carried into my home and I had no packaging to discard. The chair was as ordered and expected. Perfection.”

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Posted 4 years ago

“Great chairs - very comfy and very well made - colour was great but not ?blue? as stated but teal more like the photos so a little misleading. Quick delivery.”

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Posted 6 years ago

“Good quality item, promptly delivered”

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Posted 4 years ago

“I have never used this company before but found them online when I was looking for some bar stools. The stools were delivered in the time stated and are exactly what I wanted. Would recommend.”

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Posted 4 years ago

“I bought a antique leather tub chair on line. The service was excellent, I was kept informed as to when my chair would arrive and given a delivery time. The chair arrived in the time slot allocated, the delivery driver couldn't have been more helpful and the chair was superb quality and I am thrilled with it. Thank you Barker and Stonehouse !”

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Posted 8 years ago

“A pleasant place to shop with kind and helpful staff”

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Posted 4 years ago

“Good updates and communication easy pick up”

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Posted 5 years ago

“The delivery service at Barker & Stonehouse is second to none. We have used them a few times - most recently with a big heavy table that wouldn't fit through the doors. The lads (Graeme and Colin) solved the problem and got the table in the dining room with nee botha. Excellen service; all the packaging taken away; courtesy phonecall to say when they were due to arrive. It's all good. Very happy to recommend.”

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Posted 5 years ago

“Easy on line order. Fast delivery. Well packaged. Great delivery team. Product as described. Quality materials used. Very happy all round”

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Posted 5 years ago

“Quick and efficient service, as always!”

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Posted 4 years ago

“Good quality and polite”

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Posted 8 years ago

“Products are always as described and the quality of the products I have purchased has so far been excellent. The delivery charge on small individual items such as a foot stool and side table on separate orders is on the top side and makes collection the only option.”

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Posted 5 years ago

“Excellent product and good service”

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Posted 4 years ago

“Great product & good service”

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Posted 4 years ago

“The two men that delivered the table were really nice and helpful, and the actual table is of great quality. Would order from here again”

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Posted 5 years ago

“The Smartie Clock was excellent quality and following an internet search, the price was the best on offer. Delivery was on time and packaging was ideal”

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Posted 9 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews