Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 14th May 2024

461

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic after sales service”

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Posted 1 year ago

“Beautiful well made comfortable chairs”

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Posted 1 year ago

“Excellent in every way”

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Posted 1 year ago

“Fantastic sofas chair and puffy. Delivery was great lovely guys who took all the wrapping off and positioned the furniture were we wanted it. You might pay a little extra but the quality is exceptional”

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Posted 1 year ago

“Nice lamps. Bit of a delay in their delivery, but the arrived before the 'expected' date Only issue was the shades & bases arrived on separate days... shades first A little annoying, but that soon wore off when they were put together a few days later”

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Posted 1 year ago

“The staff were very helpful.”

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Posted 1 year ago

“Good satisfied”

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Posted 1 year ago

“Best quality and customer service is excellent”

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Posted 1 year ago

“I absolutely love the table and chairs I bought. The staff were incredibly helpful in store and had good product knowledge. Everything arrived when they said it would and I couldn’t be happier!”

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Posted 1 year ago

“Ordered a wardrobe for delivery and fitting. Great service from everyone in store and fitters were brilliant. Always a pleasure buying from Barker and Stonehouse.”

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Posted 1 year ago

“Great service from all the staff we talked to a large range of products”

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Posted 1 year ago

“Despite a slight problem with the sliding mechanism on the Dining Table (which was quickly replaced) we are delighted with our shopping experience at Barker and Stonehouse. The furniture items we have purchased from this store are best quality and both the sales and delivery/fitting staff are first class.”

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Posted 1 year ago

“The Whole process was great, my new table and chairs were fabulous quality. The delivery was right on time ans Paul Y and Tony B did a brilliant job putting the table together. Will definitely order from you again.”

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Posted 1 year ago

“We bought a sofa recently,which when collected from your warehouse had a few marks on it,you sent someone out to rectify the problem,and when this didn't work you offered a full refund or a £100, excellent service from start to finish”

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Posted 1 year ago

“We spotted the sofa we liked in a store. The salesperson was helpful and polite. After we had gone home to check measurements we called him to order. The order process was easy. The delivery process worked exactly as described through date commitment to the actual delivery. Overall a pleasant experience. Would use them again.”

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Posted 1 year ago

“We were very impressed with the service we received at your store in Newcastle. The bed, bedside tables, and drawers look so nice, and the settees, and snuggle chair are really lovely. The men who delivered the furniture we polite and helpful. We have bought a good deal of furniture from your store over the years, and it's excellent quality, looks good, and is well admired by all. Thank you.”

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Posted 1 year ago

“Everything was perfect from ordering to delivery. The delivery men were so good and very polite out all the furniture together without any hassle. Love Barker abd Stonehouse”

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Posted 1 year ago

“Delivery the sals assistant the furniture all good”

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Posted 1 year ago

“Lovely store . Attractive with high quality furniture and homeware.One of my favourites. The staff are friendly and helpful yet very professional.”

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Posted 1 year ago

“I only shop at barker stone house . quality.wardrobes draws beds.love um all”

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Posted 1 year ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews