Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

Visit Website

Barker and Stonehouse 5 star review on 15th April 2024

537

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and brought the items into the house”

Helpful Report

Posted 1 year ago

“Very pleased with the service at Barker and Stonehouse, very helpful. I’m delighted with my lovely sofa’s.”

Helpful Report

Posted 1 year ago

“Very good shopping experience ! Will be attending Gateshead new store on vip day Thanks”

Helpful Report

Posted 1 year ago

“Everyone I dealt with in both The Knaresborough store and the Leeds store from which I collected my chair after its being transferred there was very helpful and efficient. I am very pleased with my purchase. Many Thanks V. Shaw”

Helpful Report

Posted 1 year ago

“Fantastic service from all the team sales were fantastic went out of there way we were kept well informed about our delivery date and the delivery drivers were really helpful would not hesitate to recommend this company”

Helpful Report

Posted 1 year ago

“I had a nice experience with Barker and Stonehouse, from the purchasing to the delivery. Highly recommend them.”

Helpful Report

Posted 1 year ago

“Cleo from sales was knowledgeable friendly and not pushy even to the point suggesting we looked elsewhere before we made up our mind.”

Helpful Report

Posted 1 year ago

“Loving the new sofas. Pritchard Durrant, very pleased.”

Barker and Stonehouse 5 star review on 22nd March 2023

Helpful Report

Posted 1 year ago

“Excellent cushions, lovely colours and match perfectly with a sofa we bought some time ago from Barker and Stonehouse to brighten it up”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Excellent service from both store staff and customer service when we had a query. Would recommend”

Helpful Report

Posted 1 year ago

“Had to wait a while but it's worth it , beautiful colour and it looks very Well made and very comfortable.”

Helpful Report

Posted 1 year ago

“amazing team, quick and reliable”

Helpful Report

Posted 1 year ago

“We orderd a sofa not received yet”

Helpful Report

Posted 1 year ago

“Fabulous service from sales staff, and delivery guys.”

Helpful Report

Posted 1 year ago

“We recently tools delivery of the ullswater sofa and chair , totally delighted with it , the quality is fantastic ! and the gents that delivered and assembled it were extremely professional .”

Helpful Report

Posted 1 year ago

“Really thrilled with our gorgeous chairs! Extremely well made and comfortable. Love the pop of blue in the dining room and feels like they will last a lifetime. Very happy!”

Helpful Report

Posted 1 year ago

“Carol Millard- Brandtner is a marvellous ambassador for your organisation and went above and beyond to obtain what I required! Absolutely the best service.”

Helpful Report

Posted 1 year ago

“Super service buying our sofas Lots of advise on goods but not pressurised into buying Lots of time given for us to decide which sofas”

Helpful Report

Posted 1 year ago

“All went very smoothly.”

Helpful Report

Posted 1 year ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews