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Barker and Stonehouse Reviews

4.4 Rating 2,269 Reviews
87 %
of reviewers recommend Barker and Stonehouse
Company Reviews Product Reviews
5,050
 Metrics Info
4.4
Based on 2,269 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Barker and Stonehouse Reviews

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Anonymous
Verified Buyer
“Bought 4 beautiful well made barstools for my kitchen. I was notified when they would arrive. The delivery was on time and the gentleman who brought the stools into the house were very polite and friendly. Very good service from Barker and Stonehouse.”
Barker and Stonehouse 5 star review on 4th February 2023
Helpful Report
Posted 1 year ago
Valued Customer
Verified Buyer
“Barker and Stonehouse offer a wide range of very good quality furniture.”
Helpful Report
Posted 1 year ago
M Warren
Verified Buyer
“Always a delight to look around the store and discover new trends, stylish furnishings etc plus ‘ Stanley’s’ is a firm favourite for lunch! Mary Warren”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great experience (Hull ) from start to finish from sales to delivery - thank you”
Helpful Report
Posted 1 year ago
Mr & Mrs J Stuart
Verified Buyer
“Our experience with Barker and Stonehouse was amazing, nothing was too much trouble. Efficient and professional. Beautiful furniture and excellent service which can not be beaten.”
Helpful Report
Posted 1 year ago
Mrs H Gatehouse
Verified Buyer
“We have visited two stores near to our home and have been pleased with both the quality of the displays and the helpfulness of the staff. One of the first stores that come to mind when looking for new furniture and accessories”
Helpful Report
Posted 1 year ago
Mr P Elliott
Verified Buyer
“Found store to be well laid out and very appealing. Staff in all sections were very friendly, helpful and knowledgeable. Looking forward to visiting the new shop”
Helpful Report
Posted 1 year ago
Mr & Mrs M Thomas
Verified Buyer
“Enjoyed looking around Barker and Stonehouse Giltbrook we were left alone looking for dining table which we liked. Sales person came over when we decided. Pleasant young man explained everything delivery wise etc. Very pleased with experience.”
Helpful Report
Posted 1 year ago
Mrs R Keturke
Verified Buyer
“The customer service was very good very friendly, the quality of the chairs we bought was so nice”
Helpful Report
Posted 1 year ago
Mrs S Macrae
Verified Buyer
“Delighted with the service from Barker and Stonehouse. The Ercol side tables were competitively priced and everything from ordering to delivery was seamless. I even got a call from a charming assistant who rang on a Saturday afternoon to let me know how things were going. First Class!”
Barker and Stonehouse 5 star review on 4th February 2023
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Well made product and good delivery.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great chairs and service in the Fenwicks barker and stone house store was really good.”
Helpful Report
Posted 1 year ago
Mr K Keating
Verified Buyer
“Each and every step of my purchase was met with the same level of professionalism and friendliness, the staff at the branch could not have been more helpful and respectful I will definately be returning to the store and would highly recommed the Teeside park branch to anyone. The day of the delivery was met equally with redpect, I recieves a call from the delivery team and actually got an early slot which freed up my day. The team that delivered my furniture were great and installed the furniture exactly where I wanted it making the whole service comlletely hassle for for me.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Love going to Barker and Stonehouse always good service and great products”
Helpful Report
Posted 1 year ago
Mr & Mrs K Atkinson
Verified Buyer
“My wife and I bought a new suite, sideboard and coffee Table from B&S the salesman was very informative and patient as we constantly changed our minds about the colour of the leather on the suite, He explained everything in detail and what leather was best for differing situations and use and when we left felt satisfied that all our requirements were met, The delivery guys were professional and placed the furniture were we required it to be, We did have a slight issue in that a cupboard door didn't close correctly when we rang the store at Teesside Retail the girl who dealt with us was very quick to organise a date for a repair man to come to the property and solve the issue, The guy came round to remedy the problem at the time and date organised and he dealt with this with no fuss or issues, I would highly recommend Barker and Stonehouse whilst not being the cheapest they are most certainly up there with the best and sell high-quality goods and to me at a reasonable price for the quality and variety of goods the store has on show, I have purchased quite a few items off them over the years and all have lasted a long time with no issues at all”
Helpful Report
Posted 1 year ago
Karen Morris
Verified Buyer
“Products and ranges are lovely”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I went to see the beds in person and then ordered online. The delivery was swift and the bed was put up quickly and efficiently. I love my bed and matching side tables. They are chunky and rustic. I have since rung the shop because I had to dismantle the bed for the carpet fitters. A member of staff knew how to do this, explained what to do and gave reassurance that it was not a difficult task. Great service.”
Barker and Stonehouse 5 star review on 29th January 2023
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service. Great communication and fast delivery.”
Helpful Report
Posted 1 year ago
Lesley Fraser
Verified Buyer
“Beautiful comfy leather chair - Really happy with this purchase.”
Barker and Stonehouse 5 star review on 26th January 2023
Helpful Report
Posted 1 year ago
Maria-Anne Scott
Verified Buyer
“loved my bed side tables, the quality is superb. the delivery was as confirmed and the guys brought the goods right into my house.”
Helpful Report
Posted 1 year ago
Barker and Stonehouse is rated 4.4 based on 2,269 reviews
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