Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

Visit Website

Barker and Stonehouse 5 star review on 28th May 2025

574

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful comfy leather chair - Really happy with this purchase.”

Barker and Stonehouse 5 star review on 26th January 2023

Helpful Report

Posted 2 years ago

“loved my bed side tables, the quality is superb. the delivery was as confirmed and the guys brought the goods right into my house.”

Helpful Report

Posted 2 years ago

“Very very pleased with my purchase quality is second to none”

Helpful Report

Posted 2 years ago

“Beautiful and so comfy, exactly what I was looking for. Love it!”

Barker and Stonehouse 5 star review on 25th January 2023

Helpful Report

Posted 2 years ago

“Bought the Houston leather sofa, seat and foot stool based on the set my cousin has had for a few years. The set was delivered on time, however we noticed that the foot stool was a bit wobbly no matter where we put it. Barker and Stonehouse asked for a video and immediately after viewing it sent out a replacement. Great furniture and great customer service, what’s not to love.”

Helpful Report

Posted 2 years ago

“Very pleased with the rug, and so glad we measured up when we got back home after visiting the Brighton store, as we required the larger rug than we were going to purchase. The colour and pattern fit in very well with the decor.”

Helpful Report

Posted 2 years ago

“I love the home accessories in B&S as they are just that little bit different from other stores. I think the prices are very competitive also.”

Helpful Report

Posted 2 years ago

“Fast delivery very helpful staff and customer service.”

Helpful Report

Posted 2 years ago

“Great customer service and products!”

Helpful Report

Posted 2 years ago

“Ordering was simple and I was informed before buying whether the item was in stock. I chose collection and was informed when the item was ready. The staff were very accommodating with the time arrangements I was able to manage. The item was very heavy but was carried by staff to my car. Very pleased throughout and will buy from them again.”

Helpful Report

Posted 2 years ago

“Great communications, great product would recommend”

Helpful Report

Posted 2 years ago

“Second order with Barker and Stonehouse, love the variety of good quality different style furniture, lots of choice for different tastes. Customer service is excellent and you're kept informed regarding delivery of your item(s).”

Helpful Report

Posted 2 years ago

“In a time when all other delivery companies were failing to deliver , barker and Stonehouse used a company that did well. The painting was lovely and arrived in a timely fashion and was in perfect condition.”

Helpful Report

Posted 2 years ago

“Amazing quality and value. Collected from the warehouse and the assistant couldn’t have been nicer or more helpful. Highly recommend”

Helpful Report

Posted 2 years ago

“The armchair I bought was just right for what I wanted and very comfy. The delivery team (Michael A. and Wojciech) were great and delivered the chair exactly where I wanted it and had it set up in no time. Excellent stuff.”

Helpful Report

Posted 2 years ago

“Brilliant dining table and chair set purchased. Excellent standard and brilliant delivery service.”

Helpful Report

Posted 2 years ago

“Damian white was excellent! Helped us wen needed but yet didn’t crowd us or pester! Love our new living room xxx”

Helpful Report

Posted 2 years ago

“It was worth the wait to receive my dining table. I’m extremely pleased with it and I was kept informed every step of the way. Highly recommend the company”

Helpful Report

Posted 2 years ago

“Service was excellent - very efficient. Dining chairs perfect too. Will definitely go back again.”

Helpful Report

Posted 2 years ago

“Purchased 2 of these units very happy with them, well made, good quality. I added a downlight to each unit Delivery on date quoted, very polite personnel.”

Helpful Report

Posted 2 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews