Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th April 2024

537

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the sideboard.There was a scratch when they delivered.But contacted Barker stone house customer service and they sorted the problem straight away.Very good customer service.”

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Posted 1 year ago

“The Delivery Drivers were friendly and helpful”

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Posted 1 year ago

“Lovely store and amazing helpful staff.”

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Posted 1 year ago

“Super easy to put together and they look gorgeous.”

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Posted 1 year ago

“When looking to buy a set of kitchen chairs during the recent sale the male member of staff ( from the Middlesbrough store I think ) was very helpful as regards the specification and use of the items - many thanks”

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Posted 1 year ago

“Love it - perfect in the bathroom”

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Posted 1 year ago

“Julian at the Guildford branch was extremely helpful when we were choosing our new furniture. Very knowledgeable, provided cups of tea, and very pleasant to interact with. The order was delivered by two friendly, polite gentlemen who took away all the packaging and placed the furniture exactly where we wanted it to be. We will definitely be shopping again at Barker and Stonehouse and have already recommended the store to friends.”

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Posted 1 year ago

“Great service in the Leeds store, advice on products and general help. Delivery and installation of everything ordered has been spot on. Excellent service.”

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Posted 1 year ago

“Ordered our new sofas before Christmas and they were delivered 6 weeks later, helpful staff, brilliant service and we are thrilled with our purchase.”

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Posted 1 year ago

“I love my new table it looks wonderful and this is a good company to deal with”

Barker and Stonehouse 5 star review on 22nd March 2023

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Posted 1 year ago

“Very pleasant sales person. Very helpful. Nice piece of furniture too.”

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Posted 1 year ago

“Fantastic service from start to finish.Very happy with my sofa and the delivery guys were very helpful.look forward to my next purchase.”

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Posted 1 year ago

“Excellent from purchase to delivery and the guys who erected the wardrobe were exceptional”

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Posted 1 year ago

“Perfect for what we wanted.”

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Posted 1 year ago

“Just purchased a three seater a two seater and a single chair ! We were told about the delay in delivery as the items were coming from Italy On delivery day the men were excellent and everything went to plan !”

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Posted 1 year ago

“The staff were knowledgeable and friendly and very helpful when we had a problem with our order. It was sorted out promptly.”

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Posted 1 year ago

“I love all my furniture from Barker and Stonehouse the quality is second to none. I wouldn’t go anywhere else Thank you”

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Posted 1 year ago

“I really like the quality and choices of Styles available at Barker and Stonehouse. It was also good to be able to spread the cost with the zero-interest option. I love the furniture I bought, it has added a touch of glamour to my kitchen which isn't huge, so finding a sofa that fitted just right was key. We love spending time in there now just relaxing or watching t.v. with a cuppa. It's given our kitchen a new lease of life!”

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Posted 1 year ago

“Good service, delivered on time .”

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Posted 1 year ago

“Very well made chairs and the service was also of a high standard.”

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Posted 1 year ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews