Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect corner chair. Looks gorgeous”

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Posted 3 years ago

“We purchased the Yona four section cube, together with the Yona three section code. Both wooden storage units are excellent quality, well made and pretty solid. We have put them in a bathroom but these would go in any room. The light oak colour is a warm shade that would go with most decors. Definitely value for money”

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Posted 4 years ago

“Great service and product”

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Posted 2 years ago

“Excellent quality furniture (no flat packs here!) and delivered with good old fashioned personal service by a courteous and professional delivery team. Have bought from Barker & Stonehouse before and will do so again. Recommended!”

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Posted 8 years ago

“I ordered a nest of tables in the sale. They arrived earlier than expected and they are really nice and fantastic quality. I was also impressed with the collection process.”

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Posted 8 years ago

“Purchased round dining table made from bluestone. Beautifully made and as in sale was now just a bit expensive. On delivery, part was missing but delivered efficiently the next day. Very pleased, thank you.”

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Posted 4 years ago

“Excellent service. My Ercol tables arrived before they were due and I was kept informed right up to delivery.”

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Posted 4 years ago

“Great service. 2 x deliveries now. One sofa and one single chair . Specific mention to Dean S and Don M?bro . Thanks!!”

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Posted 3 years ago

“From sofas to dinning chairs, Barker and Stonehouse sell great quality furniture... My leather sofa is 15 years old and it?s still going strong! More recently we updated our dining table and chairs - and the craftsmanship is so impressive.”

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Posted 5 years ago

“The item arrived within the promised timescale, I was kept informed and the delivery men were polite. The item came with a tag with details of how it was made, which was a nice touch.”

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Posted 5 years ago

“The whole process from start to finish was simple, with excellent contact kept by the company re delivery, and the goods arrived on the day specified. The delivery men were polite, helpful and gave appropriate care instructions for the furniture. I am extremely pleased with the furniture.”

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Posted 7 years ago

“FANTASTIC customer service from purchase to delivery. Nothing was too much trouble, I had a question about an item, called up and was directed to a store where a lovely lady on the shop floor went and found said item and took specific measurements. Delivery was great, kept informed all the way through of day and time slot, delivery drivers were extremely courteous and helpful and items purchased are excellent quality. Highly recommend .”

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Posted 5 years ago

“Informed about delivery in advance and it came as planned. Delivery men really helpful as took furniture round to the garden for us. Faultless”

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Posted 4 years ago

“Lovely furniture that lasts You get what you pay for.”

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Posted 5 years ago

“great stuff”

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Posted 2 years ago

“Very impressed. Our item was out of stock, but we were kept informed by telephone, on several occasions, from a very polite customer service department. Will use again.”

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Posted 8 years ago

“Ordered via the website. Exceptionally easy to browse, order and arrange to collect. Delivery instructions were clear and obvious. Will definitely order again as the goods are of excellent quality and the process is easy.”

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Posted 2 years ago

“Always great service in store & delivery guys are pleasant & professional.”

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Posted 6 years ago

“Easy to order online. Delivered as promised. Easy to assemble . Looks good in room and fits in well with other furniture. Good quality and good value for money especially in the sale.”

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Posted 5 years ago

“Excellent - from ordering to delivery. 6 chairs ordered - order went through quickly, delivery firm kept me up to date on times chairs were arriving, men put chairs together efficiently and were very friendly and pleasant. There was a fault on one of the chairs and this was rectified immediately. Excellent! The chairs are good quality and great value for money. I have no hesitation in using your firm again and will recommend you to friends. Thanks”

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Posted 5 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews