Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, price and mattress.”

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Posted 3 years ago

“Love Baker & Stonehouse. Great variety & quality products. Brilliant customer service. High recommend!”

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Posted 4 years ago

“Items were as described and arrived on time. B&S rang to arrange delivery and rang to tell us time of arrival, can't fault them.”

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Posted 6 years ago

“Lovely clock looks great in my kitchen very happy with it!”

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Posted 5 years ago

“Absolutely love our new table and bench set. Everyone comments on how gorgeous it is . Such good service too. The delivery men kept me up to date with what time they were coming and placed it in situ with no problems . Really friendly too. Thank you , I am so pleased with my purchase .”

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Posted 6 years ago

“Lovely piece of furniture, ordered online and collected from my local showroom. Very happy with the service given”

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Posted 6 years ago

“Excellent selection of quality furniture and service with quick delivery.”

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Posted 9 years ago

“Order piece of furniture to match existing items on line. The item was excellent value for money and I have been kept informed by the company as to its whereabouts in a very timely manner. I received text and email updates especially as I then took a while to go and collect. Upon collection the staff were extremely helpful in showing me to the correct place in the store and then directing me to where I could collect my item. Two members of staff then loaded it into my car for me. All staff were very helpful and polite. Thank you.”

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Posted 10 years ago

“Great service and the products we bought were better than we expected, very happy and they deserve five stars!”

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Posted 4 years ago

“I was so surprised of the quality - my daughter-in law was tasked to find me a table, very similar to one I had found on another site, but at a cheaper price. I have to say when she find it we were a little nervous, as it was 1/2 the price but her sister had used you before so we went for it! I couldn't be any happier - the service and the quality of the table is so good, to the table extends and it is such a smooth action that it is usually when you find the difference. However 1/2 the price and if anything a better quality - I will definitely be using Barker and Stone house again and will be recommending them! Thank you to you all.”

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Posted 3 years ago

“Delivered really quickly and the quality of the baskets is fab”

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Posted 6 years ago

“Furniture arrived on time, beautifully packed and placed exactly where requested, with helpful delivery men adhering to social distancing requirements. Thank you!”

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Posted 4 years ago

“Really good service.”

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Posted 2 years ago

“I have purchased a few home accessories now and I love them. I had not previously looked at Barker and Stonehouse but I do now. Great quality and unusual items.”

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Posted 4 years ago

“Excellent choice of furniture coupled with excellent customer service = a winning combination.”

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Posted 6 years ago

“Lovely basket and good service! Thank you”

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Posted 4 years ago

“I was pleasantly happy with the products on offer and was able to find something which I wasn't able to find on other sites. Delivery of item was quick.”

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Posted 4 years ago

“Really easy to book the delivery of the Lund table and chairs. Arrived on time and the people delivering the set were quick and professional. The quality of the furniture is beautiful, really happy with our choice.”

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Posted 6 years ago

“Very satisfied with the item and the delivery service too!”

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Posted 5 years ago

“Brilliant service and very good quality furniture. We ordered a dining table & 6 chairs which were exactly as described and delivered in a very short time and at a very good price. Extremely pleased.”

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Posted 6 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews