Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is easy to use. Products described well and are always of good quality with that extra difference that makes them stand out from the usual. Delivered as expected and staff were very helpful when I made enquiries regarding the delivery. Very satisfied, would always go back.”

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Posted 9 years ago

“Beautiful mirror & great service”

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Posted 4 years ago

“Excellent quality and service”

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Posted 3 years ago

“Having just bought my first house I really wanted it to be perfect so where better to go than Barker & Stonehouse! And the quality of service was equal to the quality of their products, always a friendly voice on the end of the phone... I will always recommend! Now looking forward to my sofa coming in February!!”

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Posted 9 years ago

“Good quality goods”

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Posted 9 years ago

“I wanted these chairs the moment I saw them. The delivery was quick and the quality was first rate. When they arrived they were perfect. I love them, but I knew I made the right choice when our CEO from the US came into the room they were in and was impressed with the look and feel. He has very exacting standards so I was happy they went down so well.”

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Posted 5 years ago

“Great service”

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Posted 4 years ago

“Quick and efficient Good customer service at warehouse”

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Posted 4 years ago

“Top service and product deserves 5 stars!”

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Posted 7 years ago

“Found a great product on line. Ordering it was easy and it was available for collection earlier than original quoted. And the products purchased are really beautiful. What's not to like?”

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Posted 4 years ago

“Quick delivery and good quality product”

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Posted 9 years ago

“Ordered through an easily to navigate website, with very competitive prices compared to other companies when I was looking for the same item. Arrival of my order was very swift and was packaged really well.”

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Posted 4 years ago

“Great product and service”

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Posted 3 years ago

“I love this company and their range of high quality products”

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Posted 6 years ago

“Price was reasonable Ordering was easy Delivery prompt”

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Posted 7 years ago

“Got some beautiful new drawers for ?200 - arrived quickly, staff were friendly and helpful and the drawers are gorgeous.”

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Posted 6 years ago

“Recommended by a friend who is lucky to live locally to a store. I ordered online but had to pay ?40 delivery. Still worked out cheaper than using a shop closer. Chairs very good quality and comfortable. Was a little concerned as not seen the product but I am really pleased as they were very good value”

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Posted 6 years ago

“I thoroughly enjoy shopping at B & S- the staff are exceptionally helpful and friendly. The shop displays are always great for giving me new design ideas for my home and I love the quality of their furniture. A welcome change from John Lewis and Habitat shopping!”

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Posted 9 years ago

“Great product, helpful & friendly members of staff, speedy delivery with informative emails”

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Posted 5 years ago

“Having purchased new sofas & side board this year, I was very pleased with the quality, the style is so different to any other company around. And the staff were on hand to advise on our needs. Highly recommend.”

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Posted 9 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews