Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and brilliant furniture. Thanks!”

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Posted 5 years ago

“Staff very helpful in loading our car with some heavy items that had been ordered on-line with self collection opted for. Items were available for collection two weeks before estimated date.”

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Posted 9 years ago

“Good quality product promptly delivered”

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Posted 5 years ago

“I had admired this vase on the website for a while so once I?d finished redecorating my living room I decided to order. I am over the moon with my purchase , excellent quality. It looks beautiful . Fast efficient service from Barker and Stonehouse and very well packaged. I would definitely recommend.”

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Posted 3 years ago

“The concrete bench was just as I expected it to be.. Perfect. But you don't seem to be selling it no-more. Also I was thinking about buying the matching stools but the same thing, you no longer seem to sell them.”

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Posted 2 years ago

“Excellent service. Very quick and the delivery guys were so quick and efficient.”

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Posted 4 years ago

“I ordered the most wonderful armchair from Barker & Stonehouse online. Their website and subsequent checkout were very user friendly. My armchair was available for collection a week early and the two times I called customer services they were nothing less than highly efficient. When I collected the armchair in store they were also extremely friendly yet professional. Thank you”

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Posted 9 years ago

“Bought a wall clock, looks even better in real life!”

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Posted 5 years ago

“Quality product, speedy delivery , fragile item well packaged”

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Posted 4 years ago

“Love Barker & Stonehouse. Great quality and choice”

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Posted 5 years ago

“Have trusted them for 30 years now to furnish our home beautifully. From our very first Michael Tyler leather suite which has only just been replaced to the current Stressless furniture. Lounge, dining room, bedroom and garden room all attract admiration from visitors. We wouldn't look anywhere else.”

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Posted 8 years ago

“Great product and service Really happy with my Harrington large sofa and footstool in colourway Lumino Slate. The piece is exactly as the image, the colour is as the sample and all went smoothly with order and delivery. ALSO very good value for money.”

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Posted 7 years ago

“Great product, excellent service, quick delivery. Thank you.”

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Posted 9 years ago

“Easy to order, efficient delivery and two friendly & helpful delivery lads.No problems, and a good price too!”

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Posted 7 years ago

“As always another amazing piece of furniture looks absolutely stunning!! Amazing customer service and a bargain price. Just need to decide on the perfect dinning chairs to go with the table now. Happy shopper ??”

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Posted 4 years ago

“Really pleased with product only slight grumble is wait time for more stock but other than that we are very pleased and bench is s good as it looks online.”

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Posted 10 years ago

“Beautiful mirror. I bought this as a gift for my daughter. She is extremely pleased with the product and the speedy delivery. We will be shopping here in the future.”

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Posted 4 years ago

“The whole process from ordering to delivery went very smoothly. Your staff were very helpful when I phoned to organise delivery of the goods. The tables I had ordered arrived sooner than the estimated date for delivery which was great. My Mum is really pleased with her new nest of tables. Good value for money too - you offered the best deal around. Thank you Barker and Stonehouse.”

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Posted 11 years ago

“Well recommend The name will never vanish.”

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Posted 11 years ago

“Furniture as stated,really well made, delivered on time by really lovely delivery guys.”

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Posted 9 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews