Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of furniture in Newcastle store, delivery sorted quickly and arrived when they said it would, great service.”

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Posted 6 years ago

“Excellent all round everything went as promised and planned”

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Posted 7 years ago

“Bought 2 dinner chairs online and am delighted I love them, great quality, great value, arrived well packaged. Would buy again no issues”

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Posted 4 years ago

“Sofa worth the amount spent, delivered when they said, phone staff helpful when you need to contact them. Cannot ask for anything else. Would definitely purchase from them again.”

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Posted 5 years ago

“Fantastic delivery and sofa excellent quality.”

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Posted 5 years ago

“Steve and Sean (Blaydon) delivered and installed our order professionally, quickly and on time. Am happy with the order and service received.”

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Posted 5 years ago

“Ordering was an easy process. Communication was good although when having to wait a long time for a product a regular update would be useful. Delivery was prompt and efficient.”

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Posted 4 years ago

“Love our barstools, easy to assemble and look and feel of very good quality.”

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Posted 4 years ago

“Fabulous dining set with fire pit. Excellent service, communication and very polite delivery staff. Love the quality and would order again from barker and stonehouse.”

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Posted 4 years ago

“Product is perfect! Really pretty, gorgeous reclaimed wood and practical! Service great.”

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Posted 4 years ago

“We purchased a dining table after viewing it in the Nottingham store when we were visiting family for the weekend. Ordering, delivery and assembly were all dealt with efficiently and on time by competent staff. We are extremely pleased with our table. We would highly recommend the store. Thank you. It's a shame you don't have a store in the south west!”

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Posted 8 years ago

“I placed an order for wing dining chairs - I had researched these on various different websites and found Barker & Stonehouse to be the cheapest. They arrived within a week and I was very pleased with the quality of the chairs and would use them again and would recommend this website”

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Posted 4 years ago

“Great delivery guys, quick assembly and awesome rustic table”

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Posted 9 years ago

“I ordered the world map on wood..... I?m absolutely delighted with it. It?s a stunning piece, great colours on a great piece of lovely wood. I cannot wait to put it up in my new home. I will definitely shop with Barker & Stonehouse again. Delivery was quicker than expected too”

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Posted 4 years ago

“I bought two items and they're excellent quality and will last forever. I was kept informed at all times about the order and the delivery drivers were friendly and helpful.”

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Posted 4 years ago

“The furniture is excellent, good designs and quality. It is easy to place an order, and the process for delivering the goods and the attitude of the staff is very good. There is plenty of choice, and it represents good value. I am impressed!”

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Posted 4 years ago

“Very good service from Barker and Stonehouse the delivery was managed very well with regular updates.”

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Posted 5 years ago

“Have not purchased anything from Barker & StoneHouse before and bought 2 chairs online. Decided to use their Click & Collect service from their Battersea showroom. BIG mistake, I wanted to move in! Their furniture is sublime, I struggled to leave with just my chairs. Very impressed with their service instore from the warm greeting from all of their staff to the kerbside collection. They even popped the chairs in my car boot too. I shall be back!”

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Posted 5 years ago

“Good quality rug and superb service”

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Posted 8 years ago

“This lamp makes me smile every time I look at it. It sits on my coffee table and has become the main feature of the room. The light source is excellent and having a dimmer switch is an added bonus. I cannot rate the design enough, it's outstanding and so well made. I purchased the titanium colour but am seriously thinking of buying a pink and blue one....in fact I adore them all! I highly recommend these lamps whatever style you have in your home as they seem to have the ability to adapt and look the part. Ordering and delivery was very efficient; packaging of product extremely good. I will order from Barker and Stonehouse again.”

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Posted 8 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews