Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and high quality products. I?d never go anywhere else!”

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Posted 5 years ago

“Great service and communication. Also a very well made product. Definitely recommend.”

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Posted 5 years ago

“Customer service is second to none. Very impressive. Quality of the furniture is also well above Next and other competitors. Items will look great in my new house.”

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Posted 5 years ago

“Lovely furniture arrived on time plenty of emails to let me know when they were to be delivered. Would definitely recommend.”

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Posted 7 years ago

“Really happy with my dining table and benches. Delivery was very easy to arrange and delivery came right on time. The delivery people bright my purchase direct to the room I wanted it to go to, and was very smoothly done. I was really impressed with the packaging my purchase came in. There was very minimal plastic used which enabled me to recycle the majority of what my purchase came in. My dining room looks stylish and modern, whilst incorporating reclaimed and recycled materials”

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Posted 4 years ago

“Very happy with overall purchase. Arrived well packed, and well in time of delivery. The sofa is beautiful, and fits in perfectly with room.”

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Posted 4 years ago

“I have ordered quite a few things from barker and Stonehouse each time has been so quick easy and stress free and always get good quality products!”

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Posted 6 years ago

“Very efficient online order. Convenient pick up. All round good service.”

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Posted 4 years ago

“Very happy with my Table lamps. Nice clean and simple design which look very smart in my dining room. They were very well packaged and were delivered on time.”

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Posted 4 years ago

“Great company, staff, service and price. Brought a great wardrobe but bit of an issue at first as was built on hard floor rather than carpet. The team came out, dismantled, waited for new carpet and re-installed perfectly. We have just bought some new furniture as well off the back of it.”

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Posted 5 years ago

“Helpful staff and good service.”

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Posted 6 years ago

“Great products, quick delivery and high quality item.”

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Posted 5 years ago

“We bought 4 dining chairs from Barker and Stonehouse online on a Sunday afternoon for our refurbished kitchen and they arrived the following Friday! And they are perfect - exactly what we were looking for!”

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Posted 4 years ago

“Great product, really improves the room and is super classy and affective in equal measures. A note about the staff member at Leeds who helped me to add my table and benches to my car. He was super helpful and accommodating and without him I wouldn't have got the product in to my car and home in one trip so for that I'm very grateful. Very expensive product but worth the money and glad we purchased”

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Posted 4 years ago

“Great service, very efficient. Delivery on time despite Covid. Really pleased with the products. Highly recommend. 5 stars ??”

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Posted 4 years ago

“Great customer service, there was constant communication regarding the order and the delivery. The coffee table we ordered was exactly what we wanted and was easy to put together. Would highly recommend.”

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Posted 4 years ago

“Had nothing but great service from this company. Easy returns and great communication. Had a slightly bent leg on a unit but still usable in where we were putting it but didn?t want to return and wait for another so asked if they would discount and that was no problem. Have bought multiple pieces from them and would definitely recommend”

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Posted 4 years ago

“Ordered online and delivered very quickly. I had one slight problem with a foot pad missing from one of my chairs but it was resolved very quickly with a phone call and spares sent by post”

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Posted 8 years ago

“I've made two recent purchases from B&S and on both counts the service from purchase to delivery was excellent, can't recommend them enough!”

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Posted 9 years ago

“Gower marble nest of tables. Great product. Ordered online delivered to store for really easy collection. Staff in-store very helpful.”

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Posted 6 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews