Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had been looking for rustic dark wood bedroom furniture for so long. My son had bought bedroom furniture from Barker and Stonehouse and was thrilled with it, so I thought I'd look there. Found just what I was looking for, it was in stock, and better still, in the sale!! It wasn't cheap, but the quality is beautiful and was well worth the wait.”

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Posted 8 years ago

“The dinning table is beautiful and the wood is excellent quality. The prince:quality of this brand is fantastic.”

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Posted 4 years ago

“Even in all the mayhem of the Covid19 pandemic, I was able to source and order a new table. Stay at home space improved. Great delivery team, keeping themselves well protected and distanced during the whole delivery process. Thank you to all the team.”

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Posted 5 years ago

“Excellent product, Great quality. Very stylish. Great value. Online order, great customer service. Quick punctual delivery. Great delivery lads. Table and chairs all built and positioned to my specifications.”

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Posted 5 years ago

“Have used Barker and Stonehouse previously. Excellent service. We have now purchased two bar stools from them. Delivery was easy and we were kept informed along the way. The stools are beautiful and such good quality. If I could afford to I would kit my entire home out with Barker and Stonehouse”

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Posted 6 years ago

“Fantastic table and chair set, looks and feels so luxurious. Delivery drivers were very helpful and friendly.”

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Posted 5 years ago

“Delivery excellent, kept informed. Problem when order received which was dealt with promptly. Would buy from again”

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Posted 4 years ago

“Great value for amazing furniture and communication about my order was very professional and organised. Will definitely order more items.”

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Posted 8 years ago

“We had a delay in delivery but was kept informed all the way. Even returned delivery cost as an apology. The Desk i purchased was of recycled wood it was amazing value. The desk was well made and well finished.”

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Posted 4 years ago

“We ordered a wooden 8 seater dinner table online in December 2020. Says it will come in March 2021. So hopefully we will add another comment in March. To say whether it was worth the wait and price. Easy ordering process online.”

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Posted 4 years ago

“Prompt service, good item, good price”

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Posted 4 years ago

“Great chairs , arrived super quick, packaging was amazing and easy to put together”

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Posted 4 years ago

“Easy to order, great communication, quick delivery, and simple to collect, really efficient. Thrilled with our 8 dining room chairs which look great, were easy to assemble and really comfortable.”

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Posted 8 years ago

“After purchasing a table and 4 chairs on the internet without viewing in person I had my reservations. However Barker & Stonehouse demonstrated excellent customer service, the staff were extremely helpful and friendly. I am extremely pleased with the high quality of their products, no need to worry.”

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Posted 9 years ago

“Everything happened as expected. Quality goods too”

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Posted 3 years ago

“These chairs were exactly what I was looking for but had failed so far. The swivel is just right but I particularly like the handle on the back to put the chair out from under the table. Excellent quality and easy to put together. The service was excellent. Almost as soon as I had made my online order, I had an email asking me to get in contact to arrange delivery. As I had forgotten, they actually called me and a time was agreed. On the day of delivery I had a call to confirm how far away they were. Excellent product and service.”

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Posted 3 years ago

“Ordered 2 lanterns online and I was thrilled when I picked them up. As usual with Barker and Stonehouse the quality and styling is excellent. If I'm looking for something a bit different for the house it's always the first place I look. I've always received excellent customer service, although I've never had to return anything so I can't comment on that.”

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Posted 7 years ago

“I had a problem with an online order. Barkers response was quick, and they resolved my issue without any hassle.”

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Posted 3 years ago

“Great product and excellent service. Couldn?t ask for anything else”

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Posted 7 years ago

“Speedy delivery, excellent communication and superbly crafted products. I wouldn?t hesitate to buy from Barker and Stonehouse again!”

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Posted 4 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews