Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

Visit Website

Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online, delivered no issues!”

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Posted 8 years ago

“Great service from start to finish. Beautiful dining room table.”

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Posted 4 years ago

“Great service and delivery”

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Posted 3 years ago

“Great service & delivery”

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Posted 3 years ago

“Ordering system very easy to use, updates to getting the order was fabulous the team were very friendly and helpful. Delivery team met all the guidelines and did everything as agreed, chair into the right room, packaging all taken away. Would definitely buy from barker and stonehouse again.”

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Posted 4 years ago

“Such a huge range of styles and products that are unique and suit all budgets. We have been thrilled with the quality of all of our purchases!”

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Posted 4 years ago

“Speedy and efficient service. Delivered what was advertised, when it was promised. Would highly recommend.”

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Posted 4 years ago

“Excellent service. I ordered a set of map tray tables and am impressed with the communication and delivery. After having a few dreadful experiences with ordering and delivery from other companies having recently moved house it was a pleasure to have such a smooth transaction from start to finish. The tables are beautiful, were considerably less expensive than in a local shop and arrived two weeks before the expected date. Thank You.”

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Posted 4 years ago

“High quality products and a first class service!”

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Posted 7 years ago

“Needed a new settee looked around with current virus situation and ordered on strength of previous reviews good choice and value. Ordered and delivered on time thanks to Jon & Cooky for great service. Will use them again. Thanks”

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Posted 4 years ago

“Due to Covid 19 I did a click and collect order. When I collected it was very straightforward, staff were very friendly while following all the guidelines.”

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Posted 5 years ago

“Excellent communication. Delivered on time. Excellent value for money.”

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Posted 4 years ago

“Took a gamble on ordering a chair without seeing it. It was even better quality than I had hoped for and was still competitively priced.”

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Posted 5 years ago

“Only once i felt that the post sale experience was not the best, but then, with the rest of my purchases, excellent on site support, customer service and impressive product quality, they simply got me in love of them as well. All my living room is full of their products, and i would buy even more. A complete pleasure.”

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Posted 6 years ago

“Very professional and excellent service.”

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Posted 5 years ago

“I have been very impressed with Barker and Stonehouse. The furniture is attractive, solid and long lasting. I have used the website, phone-line and delivery service and they have all been easy to use, efficient and reliable.”

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Posted 11 years ago

“Good quality furniture with very good customer service- very impressed”

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Posted 6 years ago

“All as expected, and delivered with ease.”

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Posted 5 years ago

“I've always had excellent service from start to finish on purchases. You are kept update on your delivery and any queries or faults have been dealt with promptly by customer services. Which is why I will keep shopping there.”

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Posted 6 years ago

“Very well made bedside cabinets from recycled wood. Easy online ordering and prompt delivery even though products were made to order”

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Posted 7 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews