Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

CHRISTINE BOWDEN

Barker and Stonehouse 5 star review on 14th June 2025

Frances Burgess

Barker and Stonehouse 5 star review on 13th June 2025

Yamuna Gurung

Julie Thomas

618

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“200% recommend this company. Second time ordering from them, the med who delivered our furniture up north were super friendly, chatty and knew exactly what they were doing. Very slick process and zero stress.”

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Posted 6 years ago

“Great customer service, flexible delivery dates and friendly and helpful drivers... Table looks great too!”

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Posted 7 years ago

“Was really impressed with Barker and Stonehouse from start to finish - their range is excellent and well priced, customer service both in store and prior to delivery was helpful, friendly and efficient, and the delivery on the day was on time and hassle free.”

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Posted 11 years ago

“A very expensive purchase but they are worth every penny and look even better in real life”

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Posted 10 years ago

“Beautiful bedroom furniture - excellent quality and worth every penny. Customer service regarding arranging delivery very good. Furniture arrived on specified day and within time slot advised. Furniture placed in position in room by delivery team. I would have no hesitation in recommending Barker and Stonehouse .”

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Posted 5 years ago

“Every time we buy from barker and Stonehouse the service is excellent and the product is quality”

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Posted 4 years ago

“The furniture we ordered is absolutely fabulous and well worth the money. It was easy to order and came within 2 weeks. Would definitely use them again.”

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Posted 6 years ago

“Product arrived with some superficial damage but this was sorted quickly and to our satisfaction.”

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Posted 3 years ago

“Ordered online for warehouse collection, the whole process worked perfectly. Good quality product, extremely well made. Very happy with the purchase.”

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Posted 4 years ago

“The choice is varied with something for everyone, the staff (at Teesside Park) are friendly and knowledgeable and the quality of products is excellent.”

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Posted 7 years ago

“Amazing staff , amazing products so excited to move into out new house with our Barker and stone house furniture . We have decorated each room with a key piece so excited to add more items along the way”

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Posted 4 years ago

“Thank you B&S brilliant service very happy with my swing chair came a few days earlier than expected and kept informed all the way.Very helpful delivery men ??”

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Posted 4 years ago

“Worth the money extra money for the quality products and easy service”

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Posted 6 years ago

“Excellent quality chairs at a good price. Staff were communicative and helpful.”

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Posted 4 years ago

“A beautiful solid bed. Kept well informed throughout. Would recommend.”

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Posted 7 years ago

“Really pleased with my new dining room furniture. The service I received was excellent form ordering to delivery. My biggest disappoint was that you were unable to construct it for me but on arrival Colin and Stephen were really helpful in explaining how easy it would be.”

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Posted 4 years ago

“Quality service and products.”

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Posted 4 years ago

“Great looking side table and excellent service. Nothing negative to report - pleased all around!”

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Posted 6 years ago

“Problem with delivery solved in 24 hours”

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Posted 5 years ago

“Great value and service, delivery guys were excellent, unpacked, assembled and took rubbish away with them.”

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Posted 5 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews