Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th June 2025

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple easy collection from the warehouse. Helpful staff.”

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Posted 2 years ago

“Good selection of home furnishings. Good salesman who offered a good price. Order and delivery handled efficiently. Very good service all round. Would recommend this company.”

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Posted 2 years ago

“Excellent service in store by efficient friendly staff, our corner sofa + footstool was delivered on the date and time slot we had chosen by two very careful and professional delivery men. Set up in our desired room position and all packaging taken away for disposal. Excellent quality service throughout which we would highly recommend.”

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Posted 2 years ago

“We went into the store in Hove and were really impressed by the range of sofa beds. The price was really good, the range of fabrics great and the service exceptional.”

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Posted 2 years ago

“Just what we needed. Solid and comfortable”

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Posted 2 years ago

“Woud not buy furniture from anywhere else. Quality.”

Barker and Stonehouse 5 star review on 24th August 2022

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Posted 2 years ago

“Great service from start to finish ! Called the store to purchase & arrange for delivery The drivers called me with a two hour slot then called again when they had made previous drop of Brought into my house Stunning well made furniture would defo recommend this company”

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Posted 2 years ago

“Always a great shopping experience and top quality furniture”

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Posted 2 years ago

“I have given 5 stars as the ordering, delivery and after care service has been excellent. However, my two sofas are different shades, they are in the process of being replaced.”

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Posted 2 years ago

“Got the delivery exactly at the agreed specified time. And everything was intact. Thanks”

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Posted 2 years ago

“Great service and really pleased with the coffee table. Thank you!”

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Posted 2 years ago

“Excellent efficient service fabulous quality products”

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Posted 2 years ago

“Great service from viewing the item in store through to delivery. Loving our new sofas which seem lovely quality and fit well exactly where we wanted them.”

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Posted 2 years ago

“We bought our new sofa from the Birstall store. Excellent service, very welcoming staff with great product knowledge. Support was available but not intrusive, no hard sell and the ordering of our sofa was easy with all our questions answered. We’re looking forward to our sofa being delivered and will shop at Barker and Stonehouse again.”

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Posted 2 years ago

“Excellent service from all staff. All knowledgeable and considerate. We were kept up up to date about our order.”

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Posted 2 years ago

“Good selection of designs & prices”

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Posted 2 years ago

“Very efficient and excellent communication when arranging the delivery date Polite and courteous guys who delivered ! Thanks”

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Posted 2 years ago

“Bought a lift up storage single bed great bargain-self assembly very easy looks great and is comfortable- great service from Hove store-Thank you”

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Posted 2 years ago

“From purchase to delivery , every aspect was excellent service would Definetly recommed Barker & Stonehouse and my purchase .”

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Posted 2 years ago

“Very happy with our new table. The delivery drivers were very helpful in that they assembled the table for us in situ. My only complaint is that the additional leaf provided that goes with the table is not a good match. :(”

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Posted 2 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews