Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th April 2024

537

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff in the shop were very helpful. Delivery was on time and assembled as required”

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Posted 1 year ago

“We were very well looked after and advised throughout the process from the sales side to the delivery team. The only slight problem was a sticking door on one unit. We were however immediately offered the services of an engineer or a refund. Overall we were delighted with the service we received.”

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Posted 1 year ago

“Great Product, super quality. Communication from Barker and Stonehouse great and good delivering”

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Posted 1 year ago

“The beautiful vintage styled filing cabinet we purchased is practical and much admired. A real asset to our home. The service we received from Barker and Stonehouse was excellent too. Thank you!”

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Posted 1 year ago

“I am waiting for my sofa to arrive in nz, I cannot say anything about the couch yet.”

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Posted 1 year ago

“Best sofa ever! Very good customer service.”

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Posted 1 year ago

“Love my new table! The service was 1st class delivery was easy and on time . Very professional.”

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Posted 1 year ago

“From the sales team in store to the office staff keeping us informed of when our items were ready for delivery and onto the delivery drivers every step was professional and courteous”

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Posted 1 year ago

“I received excellent service from all the team at barker and storehouse especially the two delivery drivers who were very helpful and efficient.”

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Posted 1 year ago

“I love my new love seat it matches my XL large sofa in same style so comfortable”

Barker and Stonehouse 5 star review on 22nd March 2023

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Posted 1 year ago

“Excellent customer service and a very pleasant shopping experience in the Battersea store. Customer service team over the phone also very helpful and efficient when arranging delivery.”

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Posted 1 year ago

“Good product; excellent service”

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Posted 1 year ago

“I’m so pleased with my purchased item.”

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Posted 1 year ago

“With each purchase from Barker and Stonehouse, we are delighted. Hove branch always go out of their way to help, especially Alina, who will give you honest opinions, making it easier to buy from her and respect/value her expert advice. Will be recommending this branch to a family member that needs many new bits of furniture. We love our sofas”

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Posted 1 year ago

“Very helpful staff and a lovely sofa. Very pleased.”

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Posted 1 year ago

“Excellent sales person 😁”

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Posted 1 year ago

“Still loving my purchases Thank you 😊”

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Posted 1 year ago

“Visited the outlet store in Middlesbrough again. Always some nice finds at Great prices. We have used the store several times now. Good selection of stock regularly updated.”

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Posted 1 year ago

“It’s very nice but limited in options”

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Posted 1 year ago

“Staff on the phone at the beginning of my order were extremely helpful. They all Went above and beyond to give me information I needed on the product I intended buying. Very satisfied with the quality of the chairs I purchased.”

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Posted 1 year ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews