Login
Start Free Trial Are you a business? Click Here

True Toys Reviews

4.6 Rating 10,936 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 10,936 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Brilliant quick delivery
Helpful Report
Posted 3 weeks ago
Lost my order. Only comms from Evri, nothing from your website
Helpful Report
Posted 3 weeks ago
Hi Patrick, thank you for leaving a review. We’re sorry to hear about your experience with the delivery of your order. We understand how frustrating this must have been, especially with limited communication. We have already reached out to you directly and are pleased that we were able to resolve the issue. Thank you for allowing us to put this right. Many thanks, Grace TrueToys Customer Service Team
Posted 2 weeks ago
Product arrived on time and had a good price too, would definitely revisit and recommend!! :)
Helpful Report
Posted 3 weeks ago
Was putting it together. Bolts threaded instantly. Pedals are so difficult to get on. Just poor and now my son doesn’t get his birthday present
Helpful Report
Posted 3 weeks ago
Hi Megan, thank you for your review. We’re sorry to hear about your experience and understand how disappointing this must be, especially with your son’s birthday. We’ve tried reaching you by phone but were unable to get through, so we’ve also sent an email to assist with resolving the issues you’ve experienced with the product. We’re always happy to assist and hope to get this resolved for you as quickly as possible. Many thanks, Grace TrueToys Customer Service Team
Posted 3 weeks ago
Very Nice..😊👌🏻
Helpful Report
Posted 3 weeks ago
Great prices and speedy delivery
Helpful Report
Posted 3 weeks ago
Very quick delivery,well packaged would definitely buy from this company again.
Helpful Report
Posted 3 weeks ago
Lovely items great value speedy delivery
Helpful Report
Posted 3 weeks ago
My daughter loves Play-Doh dry clay and this is the best price I’ve seen anywhere. I would definitely be shopping again on this site.
Helpful Report
Posted 3 weeks ago
Good product prompt delivery
Helpful Report
Posted 3 weeks ago
You advertise lots of items but when I order it hasn’t arrived The first time it was sent back do I know why -no Second time it’s delayed
Helpful Report
Posted 3 weeks ago
Hi Lynne, thank you for taking the time to leave us a review. We’re sorry for the inconvenience you experienced with the delivery. We can confirm that your order has since been delivered. We have also sent the delivery details to you by email for your reference. Thank you for your patience and understanding. Many thanks, Grace TrueToys Customer Service Team
Posted 3 weeks ago
Great price, great service
Helpful Report
Posted 3 weeks ago
Fantastic trustworthy site, had a big order and all was good and delivered fast. Packaged well thank you
Helpful Report
Posted 3 weeks ago
We bought a swing for our 3 year old granddaughter she absolutely loves it and it was a great purchase
Helpful Report
Posted 3 weeks ago
Pip and Posy toys for a great price and were difficult to find on the high street. Delivered so quickly too. Thank you!
Helpful Report
Posted 3 weeks ago
Order never arrived, very upset grand daughter
Helpful Report
Posted 3 weeks ago
Hi Tracey, thank you for taking the time to leave us a review. We’re sorry that your parcel was unable to be delivered. We’re pleased that our team was able to look into the matter and resolve this promptly for you. We understand how disappointing and frustrating delivery issues can be, and we appreciate your patience while we worked to put things right. Thank you for bringing this to our attention. Many thanks, Grace TrueToys Customer Service Team
Posted 3 weeks ago
Bought some eclipse glasses worked really well.
Helpful Report
Posted 3 weeks ago
Ordered scratch off pads that my granddaughter loves. Arrived quickly and in perfect condition.
Helpful Report
Posted 3 weeks ago
Sweet little helmet. Shame about the way it was packaged and sent. The box was far too large for the cycle helmet and had a gaping hole in it. No packaging inside to stop it moving around. Luckily it was intact, and is clearly down to the packers. The photo is before i opened it.
Helpful Report
Posted 3 weeks ago
Pleased with purchase..
Helpful Report
Posted 3 weeks ago
True Toys is rated 4.6 based on 10,936 reviews