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True Toys Reviews

4.6 Rating 11,120 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,120 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“realy good took a bit of adjusting and reflectors broken but overall good.”
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Posted 1 week ago
“Very reliable company,have brought alot of stuff from here and are very good quality with fast delivery too.”
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Posted 1 week ago
“paid for next day and got it like 3 days later”
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Posted 1 week ago
Hi, Thank you for taking the time to share your feedback. We sincerely apologise that your order arrived later than expected. We understand how disappointing this must have been and appreciate you bringing this to our attention. We’ve contacted you directly by email. Please check your inbox at your earliest convenience. Kind regards, Ella True Toys Customer Service Team
Posted 5 days ago
“Got this as a christmas present so until then won't know if they like it or not hopefully like it”
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Posted 1 week ago
“Great price and speedy delivery.”
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Posted 1 week ago
“Purchased as a Christmas present so not opened as of yet, however the service and speed of delivery was great”
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Posted 1 week ago
“Great product! Super quick delivery and great price compared to elsewhere! Very happy :)”
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Posted 1 week ago
“Brilliant so happy with purchase”
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Posted 1 week ago
“Not received parcel yet been on to evri and they recon it missed the courier then it was damaged so been sent back absolutely appalling”
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Posted 1 week ago
“Perfect 👌”
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Posted 1 week ago
“I ordered saturday evening arrived monday, huexbug battlbots areana, came with 2 robots, good price loads cheaper than anywhere else, Fast delivery, guality product, good price, Cant ask for better than that”
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Posted 1 week ago
“Value for money Easy to order Quick delivery”
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Posted 1 week ago
“My parcels never arrived nearly 50 quid of stuff im very upset as they were birthday gifts and I haven't got money to buy more been 2 weeks no sign of refund nothing”
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Posted 1 week ago
Hi Roxanne, thank you for your review. We sincerely apologise for the disappointment caused by the delayed delivery of your parcels, especially as they were birthday gifts. We’re glad this matter has now been resolved and appreciate your patience and understanding. Many thanks, Grace True Toys Customer Service Team
Posted 1 week ago
“Nice service, delivered funko pop on time. Nicely packed as well.”
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Posted 1 week ago
“Good variety of toys, quick shipping.”
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Posted 1 week ago
“Toy was for a birthday present so not been given yet but the delivery was very fast and item well packed”
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Posted 1 week ago
“Always manage to find a toy that my children will randomly request but that I can no longer buy in the shops. Been my saviour quite a few times. Plus fast delivery.”
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Posted 1 week ago
“Very fast delivery. Item is for Christmas so not been assembled yet but looks very good”
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Posted 1 week ago
“Very good and fast delivery”
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Posted 1 week ago
“I purchased a gift for a 12 month old child from True Toys. Easy ordering system, delivery on time. The ride on toy was well packaged and even though we didn't undo the item as it was a gift it looked good quality and sturdy. Bright colours.”
Helpful Report
Posted 1 week ago
True Toys is rated 4.6 based on 11,120 reviews