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True Toys Reviews

4.6 Rating 11,147 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,147 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“Extremely happy with my purchase I would defiantly recommend your company”
Helpful Report
Posted 1 year ago
“Lots of options at reasonable prices. Easy to navigate the site and payment system. Email updates were useful and delivered well wrapped but not excessively in the condition expected. All the children were very happy with their gifts.”
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Posted 1 year ago
“Good service, quickly delivered”
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Posted 1 year ago
“Very Happy with both items arrived in time for Christmas”
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Posted 1 year ago
“Unfortunately I can’t review this item because I didn’t actually receive it. It was sent to the wrong address, there was no way to contact the courier or to contact bargainmax to rearrange delivery. These were supposed to be Christmas gifts for my kids. This is the first and last time I order from bargain max”
Helpful Report
Posted 1 year ago
Dear Jamie, We are pleased to inform you that the issue has been resolved, and a full refund has been processed. We apologize for any inconvenience this may have caused and have reported the matter to the courier company to prevent future occurrences. Kind regards, Dan
Posted 1 year ago
“Excellent customer service fast delivery Good price”
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Posted 1 year ago
“Bought this for my grandson, he loves it, very pleased with this item, good value for money.”
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Posted 1 year ago
“Ok items, ordered a mr and mrs potato head, and got 2 mr potato heads instead. Not worth the hassle of paying to return.”
Helpful Report
Posted 1 year ago
Dear Shannon, Thank you for reaching out to us. I regret to learn that the product you received did not meet your expectations, and I understand the frustration this may cause. Could you please provide a photograph of the item you received so that we can investigate this matter further? this can be sent to support@bargainmax.co.uk We sincerely apologize for any inconvenience this may have caused. Kind regards, Daniel
Posted 1 year ago
“Fantastic value for money. Some slight damage to the roof but nothing major. Probably happened in transit.”
Helpful Report
Posted 1 year ago
“Fantastic choice of toys at a great price. Hadn't heard of or used before but after checking reviews I went ahead with an order. It was half the price of other retailers and arrived really quickly. Kept advised of delivery progress throughout. Great service and would highly recommend and will definitely use again 👍. Five stars indeed.”
Helpful Report
Posted 1 year ago
“We bought a corner play kitchen for our daughter’s Christmas present and it’s lovely! Fairly easy to assemble, although it took me a long time, but the instructions were good, screws and such came in labelled packet which made it much easier, the kitchen itself is really cute and well worth the money. It was delivered fast and overall just had a really easy pleasant experience”
Helpful Report
Posted 1 year ago
“I was very surprised and pleased with the low cost and expected service to be poor but the item arrived promptly and in A1 brand new condition. Will buy from here again”
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Posted 1 year ago
“Great product Thank you”
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Posted 1 year ago
“Struggled to find the trampoline anywhere locally. Found it at BargainMax at competitive price. Fast delivery even though it was Christmas.”
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Posted 1 year ago
“Good choice and good quality with the items I ordered”
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Posted 1 year ago
“Very happy with my purchases. Really affordable prices !”
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Posted 1 year ago
“Great service priceand product would highly recommend”
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Posted 1 year ago
“This website it excellent. Wonderful value for money and quick delivery.”
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Posted 1 year ago
“Great transaction quick delivery”
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Posted 1 year ago
“Absolutely rubbish would never order from you again somebody got my order but not Me the person that received it should be ashamed of there selves”
Helpful Report
Posted 1 year ago
Dear Susan, I am writing to confirm that we have responded to your email and requested that you complete a Denial Of Receipt Form. This form is necessary for us to initiate an investigation with the couriers regarding the missing parcel. However, we have not yet received the completed form from you since December 27th. Regrettably, we are unable to proceed with the investigation without this signed document. Should you have any concerns or require further clarification about the process, please feel free to contact us. Thank you for your understanding. Sincerely, Daniel
Posted 1 year ago
True Toys is rated 4.6 based on 11,147 reviews