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True Toys Reviews

4.6 Rating 11,144 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,144 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“Great product and the best price on the market .”
Helpful Report
Posted 1 year ago
“Quick delivery, bargin goods, great offers, good delivery updates will definitely order again.”
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Posted 1 year ago
“Ordered a ghost buster gun for my daughter. 2 confirmations came through and charged twice. Emailed straight away to advise only need one. Reply a day later saying already processed and can’t be changed (despite their error) and that I had to go to the inconvenience of returning it at my expense. Do not use”
Helpful Report
Posted 1 year ago
Hi Jamie, Thank you for getting in touch. We apologize for the inconvenience and understand your frustration. This should not have happened, and we appreciate you bringing it to our attention. Please reach out to our customer support team, and we’ll work to resolve this issue for you as quickly as possible. Grace
Posted 1 year ago
“Speedy service and great value for money”
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Posted 1 year ago
“Love this site. Loads of bargains amazing price, quick delivery. Easy to find things you want and don’t want”
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Posted 1 year ago
“Easy to order, delivered in good time and very happy with product.”
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Posted 1 year ago
“Excellent. Quick delivery.”
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Posted 1 year ago
“My daughter love it very good quality I am happy with the purchase”
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Posted 1 year ago
“excellent,will buy off them again as I have done in the past.”
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Posted 1 year ago
“Good toys at very discounted prices, haven't had a problem with 3 purchases so far”
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Posted 1 year ago
“Bargain Max have been used by our family for a couple of years now and have always been really great! Amazing customer service and speedy delivery. Hassle free. Great pricing too.”
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Posted 1 year ago
“Orderd buggie at short notice Was given date for delivery before Xmas and it arrived on time so delighted”
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Posted 1 year ago
“Brilliant value for money and delivery. Very impressed.”
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Posted 1 year ago
“Product didn’t arrive. My daughter’s Christmas was ruined.”
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Posted 1 year ago
Hello Paul, Thanks for leaving us a review, I can see this has now been resolved for you, as you have contacted us via phone call and my colleague Londani has issued a full refund to you. Many thanks Daniel
Posted 1 year ago
“It was a Christmas present and ordered in time. But we are yet still to receive it ! It is now Jan 3rd and no sign of it ???”
Helpful Report
Posted 1 year ago
Hi Nicky I can confirm we are actively looking into this with the supplier and we have contacted you on Dec 27 at 22:29 to advise of this. Again, I apologise for any inconvenience caused and appreciate your patience and understanding. I will be in contact as soon as I have an update via email. Many thanks, Dan
Posted 1 year ago
“The items I bought were half the price of any other place in the internet and the service was great came very quickly and perfectly packaged.I would recommend this company to anyone and will certainly be using it again.”
Helpful Report
Posted 1 year ago
“Very quick delivery, despite the time of year. Item was delivered before the due date. Dollhouse is very sturdy. My little girl loves it.”
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Posted 1 year ago
“Extremely happy with my purchase I would defiantly recommend your company”
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Posted 1 year ago
“Lots of options at reasonable prices. Easy to navigate the site and payment system. Email updates were useful and delivered well wrapped but not excessively in the condition expected. All the children were very happy with their gifts.”
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Posted 1 year ago
“Good service, quickly delivered”
Helpful Report
Posted 1 year ago
True Toys is rated 4.6 based on 11,144 reviews