BargainMax.co.uk Reviews

4.6 Rating 9,581 Reviews
91 %
of reviewers recommend BargainMax.co.uk
4.6
Based on 9,581 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read BargainMax.co.uk Reviews

About BargainMax.co.uk:

BargainMax is the UK's Award Winning Number one for cheap children's Toys and Games online. It sells only branded products such as Lego, Moshi Monsters, Star wars, Mattel and many more to the customer at the cheapest possible price. We are continuously improving and updating our product range, offering more efficient delivery options, effective customer service and most importantly competitive prices for branded toys and games on the web. Our aim is keep both the parent and child happy by offering a quick, easy and cheap process for purchasing as well as cool, fun and new branded toys and games for the real customers, the children.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton
Manchester
M27 8LJ

I have used this company before and never had any issues. However I now have 2 orders in the EVRI/Hermes parcel system one since 4/12 and the other since 21/11. The tracking has not updated. I have raised complaints via PayPal after no response from Bargain Max so hopefully I will get a refund at some point. Bargain Max please stop using this poor delivery company called Evri they are severely letting your business down- read you other reviews of late.
Helpful Report
Posted 1 year ago
Hi, Thank you for your feedback. I do apologise that you have had an issue receiving your order. A member of our team has now reached out to you to get this matter resolved for you. Thank you, Bargain Max
Posted 1 year ago
Placed order and only 1 shipment arrived: spent a week chasing it to be told it’s lost. Then told order would be dispatched that day and here within 72 hours. I am still awaiting confirmation and tracking numbers for them. No phone number to speak to a person just email with slow response. This was ordered in November to ensure Christmas delivery.
Helpful Report
Posted 1 year ago
Hi, Thank you for your feedback, I do apologise for the issues you have had. I can see a replacement was sent out to you and received. If you have any more questions please get back in touch, Thank you, Bargain Max
Posted 1 year ago
No show on item ordered on 22.11.22 Emailed numerous times and taken my money. Had no reply
Helpful Report
Posted 1 year ago
Hi, Thank you for your feedback, I am sorry you have experienced issues with receiving your parcel. I can see a member of our team has been in touch and a refund has been issued to you. If you have any more questions please get back in touch.
Posted 1 year ago
The telephone number does not work, ignoring emails. No dispatch after seven days, let alone delivery.
Helpful Report
Posted 1 year ago
Hi Andrew, Thank you for your feedback, we apologise you have experienced issues with your package and apologies for the delay in our response. I can see that this was refunded and a member of our team has been in contact with you. If you have any more questions please get back in touch.
Posted 1 year ago
Worst service no phone number no email response!! I had a order in November and it’s still showing as dispatched!!! And we’re in December now never ordering from this site again I lost over 100£ disgusting!
Helpful Report
Posted 1 year ago
Hi Brigita, Thank you for your feedback, we apologise you have experienced a delay in response, I can see that this was refunded and a member of our team has been in contact with you. Please if you have any more questions please get back in touch.
Posted 1 year ago
Tried to place an order last night it took the payment x2 and the order didn’t go through can not get hold of the company im extremely upset as this was my daughters main present for Xmas that I have saved up for n now I have been scammed out of £100
Helpful Report
Posted 1 year ago
4 items were missing from my order, poor communication, ordered a month ago!
Helpful Report
Posted 1 year ago
Dreadful - Order marked as shipped but no tracking details Quoted 4-6 days from order to delivery - now 15 days since order placed No Reply from Phone Number No reply to email sent via their web site Avoid - Companies should not be in business if they treat customers like this
Helpful Report
Posted 1 year ago
My parcel has been delayed since Friday with no means to contact yourself I am not impressed seen as I placed order beginning of December
Helpful Report
Posted 1 year ago
My order only had 2 items instead of 3 that was purchased and paid for. Have now sent a second message as had no response to first message even though 3 working days have passed. Dispatch note stated 3 items being delivered in one package only 2 were in the box. These are Christmas gifts for my grandsons I cannot give to two of them and not the third. Very disappointed and stressed as Christmas is very near.
Helpful Report
Posted 1 year ago
Great site always use for birthday and Xmas presents, quick delivery and often cheaper with extra discounts
Helpful Report
Posted 1 year ago
i have not received 3 of the items I ordered no reply to contact via their website in over a week the phone number on their website doesn't work Rubbish customer service
Helpful Report
Posted 1 year ago
Worst company, no customer services. They don't reply to their emails and their phone line is a hoax it doesn't work. Paid and never got my order. An absolute scam
Helpful Report
Posted 1 year ago
No contact number No response via email Placed order 1st December Money been taken from account and nothing back. Avoid at all costs
Helpful Report
Posted 1 year ago
Never received my parcel and had no emails back
Helpful Report
Posted 1 year ago
Placed an order since Friday still no confirmation yet. I can't get intouch with them. And my money is been taken out already from account. Am so disappointed. Anytime I put my email it says is wrong. Why can't they send me a text.
Helpful Report
Posted 1 year ago
I’ve been waiting over 16 ‘working’ days for my order (over a 3 week wait). The website states that including Christmas delays, the delivery time is 5-7 days. Bargain max are no longer replying to my raised queries and emails, and customer service have done nothing to help resolve the delayed order. This is a very disappointing experience from what possibly is a scamming website, I would avoid purchasing from this company
Helpful Report
Posted 1 year ago
I returned a parcel and received a return order ref but still waiting for a refund, emails seem to go unanswered and unable to get through via phone, very poor service.
Helpful Report
Posted 1 year ago
My order did not arrive, I contacted yourselves after Evri confirmed that they did not deliver my item to me & they told me the quickest way to sort this out was to contact yourselves & ask for a refund....which I did on the 6th Dec....6 days later & I am still waiting for you to respond!....if this is 'quick' I would hate to find out what slow is!
Helpful Report
Posted 1 year ago
trying to get intouch with bargin max as my parcels still aint here 13 days later i ordered end of November impossible to get intouch with them emailed over a week ago still nothing!!
Helpful Report
Posted 1 year ago
BargainMax.co.uk is rated 4.6 based on 9,581 reviews