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True Toys Reviews

4.6 Rating 10,938 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 10,938 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Good price and speedy delivery
Helpful Report
Posted 1 month ago
Shop is brilliant, quick and reliable dispatch, lovely range a information from customer services is top notch, only problem is the use of evri for delivery, packages often mistreated and arrive in awful condition, luckily its just packaging minor damage which doesnt matter too much to me, but others may find this a issue
Helpful Report
Posted 1 month ago
I have purchased from this company a few times now and have found their service to be excellent. The dispatch and delivery is very quick , I also like the different payment options so I can spread the cost or pay in full. I would highly recommended them to anyone.
Helpful Report
Posted 1 month ago
Well packaged and speedy delivery
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Posted 1 month ago
It was quick purchase and arrived as expected and totally worth it and gave me excellent ride on and definitely recommend anyone to buy it off that seller
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Posted 1 month ago
Bought this bike for my 5 year old daughter a month ago, She really likes it. Assembling was simple.
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Posted 1 month ago
Great Thank you
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Posted 1 month ago
My order came very quickly and was easy to build up. Really lovely item
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Posted 1 month ago
Great bike, good price. Fast delivery would recommend. Also use again
Helpful Report
Posted 1 month ago
Game looked good & enjoyed by family.
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Posted 1 month ago
Amazeing value and choice fast delivery defo recomend
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Posted 1 month ago
I was very impressed with the choice and prices on QualityMax. My 8 year old granddaughter chose a dolls pram and when it arrived she was thrilled. Ordering and paying was straightforward. Delivery was efficient. Overall a very positive experience
Helpful Report
Posted 1 month ago
Definitely worth the money, my grandaughter loves it!!
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Posted 1 month ago
Granddaughter will be delighted with the doll for her birthday
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Posted 1 month ago
Grandson loved his present fast delivery
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Posted 1 month ago
Very slow processing and stressful
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Posted 1 month ago
Hi Adhoraa, thank you for taking the time to leave us a review. We're sorry to hear that you found the process slow and stressful. Your feedback is important to us and helps us identify areas where we can improve our service. If there is anything further we can assist you with, please don't hesitate to get in touch with our customer support team. Many thanks, Grace True Toys Customer Service Team
Posted 1 month ago
Great purchase, product as described, good comms and delivered promptly. Packaging was a little damaged on delivery but item was unaffected and in perfect condition!
Helpful Report
Posted 1 month ago
stopped working after a week poor quality
Helpful Report
Posted 1 month ago
Hi Sana, thank you for taking the time to leave us a review. We're sorry to hear that the item stopped working. We did try to contact you by phone but were unfortunately unable to reach you, so we've sent you an email. Please reply when convenient so we can investigate the issue and work towards a suitable resolution. We appreciate your feedback and hope to resolve this for you as quickly as possible. Grace True Toys Customer Service Team
Posted 1 month ago
Really pleased with my purchase, baby loves it. Definitely keep looking on your website.
Helpful Report
Posted 1 month ago
Really happy with the price and the delivery. It's a Christmas present (yes I'm early 😂) and I'm sure it'll be fine.
Helpful Report
Posted 1 month ago
True Toys is rated 4.6 based on 10,938 reviews