BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.57

4.6 Rating 10,759 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

333 011 0695

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 19th November 2025

Ana Rosa Flores Martin

BargainMax.co.uk 5 star review on 11th September 2025

Shahzad

1186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed, i ordered 3 presents for 3 different children from here on the 11th of December and none of them have arrived for Christmas. Impossible to contact Bargainmax about it! Luckily i paid via 3rd party so i will be requesting a refund but i now have 3 members of my family without gifts and i cant afford to replace them. Ive ordered from here before with no issues but it seems this company cant deal with a large influx of orders at Christmas. I wont be ordering from here again.”

Helpful Report

Posted 2 years ago

Hi Amy, Thank you for your feedback, I am sorry for the delay in your order but we are unable to find any contact from your email address. Thank you, Bargain Max

Posted 2 years ago

“I have tried contacting you several times using several different platforms/ phoning with no response. I ordered nearly two weeks ago and have had no update for a week! When looked at reason on delivery, it states 'bad weather' when there was no bad weather on that day and there has been no update since. Please can someone contact me with information about the missing order as these are Christmas presents for my 3 yr old who will stop believing in Santa if he ends up with nothing.”

Helpful Report

Posted 2 years ago

Hi Rachel, Thank you for your feedback, I do apologise for the delay however we are unable to find any contact from your email address. I can see the issue has now resolved itself. Thank you, Bargain Max

Posted 2 years ago

“Item ordered on 9th December still not delivered. Contacted customer service to chase up only to receive an email saying its been delivered when tracking clearly still states its been delayed!! Not at all happy! Very unlikely to purchace from this company again”

Helpful Report

Posted 2 years ago

Hi, Thank you for getting in touch, I can see a member of our customer care team has been in touch and a refund has now been processed to you for the items missing. Thank you, Bargain Max

Posted 2 years ago

“Incomplete order delivered. Tracking information is out of date. It is so difficult to find contact details. Website for customer service is poor. 10% discount for new orders keeps popping-up. Unlikely to order again if initial order is not fulfilled.”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

Hi Kam, Thank you for your feedback, I can see a member of our customer care team has been in touch and the item was out of stock and you were refunded for this item. Thank you, Bargain Max Customer Care Team

Posted 2 years ago

“IT WOULD BE FANTASTIC IF SOMEONE COULD ACTUALLY GET BACK TO ME...I'VE MESSAGED, EMAILED TRIED PHONING...SINCE MONDAY...NOTHING!! You've taken 3 payments for my order!! We are now going to have to wait and a lot of money to go without over Christmas!!! Can someone contact me!!! ASAP!!!”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback, I can see a member of our team has now been in touch to resolve this matter for you. Thank you, Bargain Max

Posted 2 years ago

“So dissapointed placed an order On 8th dec to still no order arriving try to contact You on many occasions to no avail . All i have asked is to be refunded as now i will have to purchase elsewhere”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback, I can see a member of our team has been in touch and a refund was issued to you regarding this. Thank you, Bargain Max

Posted 2 years ago

“Tried contacting you several times using several different platforms with no response. ordered over two weeks ago and no update for over a week! When looked at reason on delivery, it states courier was unable to get within geofence and is manifested for delivery, however same order placed a day later appeared straight away! Please can someone contact me with information about the missing order as I am going to have two very upset children!”

Helpful Report

Posted 3 years ago

Hi Kim, Thank you for your feedback, I can see one of our team members has now been in touch and a refund was issued to you. Thank you, Bargain Max

Posted 2 years ago

“I wait for my little daughter present. You use evri to be delivered. Why?? Useless company. They can t deliver my parcel. They can t do it even to a drop point. Try to contact them and they charged me 6 pounds for a single call .this is ridiculous!! First time i bought for you. Very bad experience.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback, I do apologise for the issues you have had, I can see a member of our team has now been in touch with you to resolve the issue. Thank you, Bargain Max

Posted 3 years ago

“Customer service is ridiculous! My things been lost in transit and I have messaged 4 times. This was a Christmas gift that probably won’t be here on time now !!!”

Helpful Report

Posted 3 years ago

Hi Nicole, Thank you for your feedback, I am sorry for the issues you have had in receiving your order. I can see a member of the team has now gotten in touch to resolve the matter. Thank you, Bargain Max

Posted 3 years ago

“Ordered 20inch huffy antifreeze bike 12.12.22 came yesterday 19th so fast delivery but a toddlers bike huffy delirium 16 inch bike was in the box furiously an undertstament considering there is no way other than email to contact this company I have purchased before never had a problem u til now so my.son now has no bike and some other little boys has no bike 6 days before Xmas.”

Helpful Report

Posted 3 years ago

Hi Carley, Thank you for your feedback, I am sorry you have received the incorrect bike so close to Christmas. A member of our team has now contacted you to resolve this matter. Thank you, Bargain Max

Posted 3 years ago

“Have not received item sent out 5th evri not received parcel asked for money back nobody has even been InTouch with me”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback, I do apologise for the issue with your order. I can see my colleague has been in touch and a refund has been issued to you as requested. Thank you, Bargain Max

Posted 3 years ago

“I'd put a 0 to be honest. I've tried calling you re a christmas present I ordered for my 6 year old grandson nearly 2.weeks.ago. it stated jt was with Evri but its been dispatched to me.from Evri on the 9th of December uet I.still.dont have ot. I have asked mymEvri guy and he's not had it. I have paid £70 odd for this and I don't have the goods. My.gramdson.will be really upset.”

Helpful Report

Posted 3 years ago

Hi Tracy, Thank you for your feedback, I do apologise you have had issues with your order and that you have still not received this item. I can see a member of our team has been in touch and a refund has been issued to you. Thank you, Bargain Max

Posted 3 years ago

“I ordered an item on the 6th of December and knew it would be late but I thought I would of got it by now ! Do not use this website guys”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback, I do apologise for the delay with your order. A member of our team has contacted you to get the matter resolved for you. Thank you, Bargain Max

Posted 3 years ago

“My £279 item is missing. Please help as your not responding to emails and your phone line is non existent”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback, I do apologise for the issues you have had with this order. I can see my colleague has been in touch and a refund has now been issued to you. I do apologise for this. Thank you, Bargain Max

Posted 3 years ago

“I ordered christmas presents on the 14th of November which I haven't received. The help line is a voice mail to an email that keeps bouncing back to me. I have had to replace the presents in another shop so I am out of pocket twice.”

Helpful Report

Posted 3 years ago

Hi Adele, Thank you for your feedback, A member of our team has now contacted you to resolve the issue. I do apologise for the issues you have had in receiving your order. Thank you, Bargain Max

Posted 3 years ago

“21 days ago I placed an order. I Still haven't received my items I took into consideration the delays in postage however I did expect the items i ordered in November to arrive before Christmas. I'm getting nowhere with emails. The items have since disappeared from the website so they can't be replaced and without a refund I can't actually rebuy them. I'm absolutely gutted as they're the items off my daughters letter to santa.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback and I do apologise that you have not received the entirety of your order. I can see my colleague has been in touch and has issued a refund to you for the items. I do apologise again for this and for our delay in response. Thank you, Bargain Max

Posted 3 years ago

“Ordered 4 items on 20th November, received 1 item and am still waiting for the other 3, xmas is a week tomorrow and I need to take presents to grandchildren next week, not happy at all with the service.”

Helpful Report

Posted 3 years ago

Hi Jane, Thank you for getting in touch, I do apologise there has been an issue in receiving your order. I can see my colleague has been in touch and has processed a refund to you for the missing items. Thank you, Bargain Max

Posted 3 years ago

“Still waiting on a parcel that was dispatched the 6th December, tried contacting customer services several times and no one is getting back to me.”

Helpful Report

Posted 3 years ago

Hi Erin, Thank you for your feedback, I do apologise for the issues with your order. I can see one of my colleagues has now contacted you and the refund you requested has been processed. Thank you, Bargain Max

Posted 3 years ago

“If I could leave a zero star review I would , placed order 4th of December and waited to over a week to be told one of my items was out of stock . To them wait nearly another week to be told it looks like my other item is lost . How can I order he lost of it never left you ? No tracking was provided . I was told I’d receive a refund three days ago which I’m yet to receive .”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback, I do apologise you have had issues receiving your order. I can see my colleague has been in touch and a refund has been processed for you. This should now be showing in your original payment method. If you have any more issues please get back in touch. Thank you, Bargain Max

Posted 3 years ago

BargainMax.co.uk is rated 4.6 based on 10,759 reviews