True Toys Reviews

Name: True Toys
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.57

4.6 Rating 10,817 Reviews

90 %

of reviewers recommend True Toys

4.6

Based on 10,817 reviews

Shipping & Delivery
Delivery Methods	Courier

About True Toys:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

333 011 0695

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

True Toys 5 star review on 2nd August 2026

Ana Rosa Flores Martin

True Toys 5 star review on 11th September 2025

Shahzad

1187

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I can’t find a ‘contact us’ phone or email. I ordered 3 items from you on the 26th June. 1 had arrived but the other 2 haven’t. These are presents for my sons 3rd Birthday on the 19th July. Could someone please contact me @ sarahavrilmckinlay@gmail.com Many thanks”

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Posted 7 years ago

“Box arrived open and tape not very good all way round. Missing an item from my order. Not the best for a first order!! Will have to decide if I will use again”

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Posted 7 years ago

Hi, I'm really sorry about that. We'd love the chance to resolve this for you. Please get in touch at support@bargainmax.co.uk and we'll be happy to get the missing item out to you 🙂 Thanks, BargainMax Customer Care Team.

Posted 7 years ago

“Delivery was over a week and arrived too late. I was given a refund”

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Posted 7 years ago

“Good value and fast delivery but disappointed when I realised the packaging was all in foreign. Not ideal when your giving the item as a gift. Also the box was fairly scruffy as if it had been damp.”

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Posted 7 years ago

Hi! We're sorry you are disappointed with this product. It is quite common for toys to be made for multiple international marketplaces. Please get in touch with us at support@bargainmax.co.uk if you'd like to arrange a free post return. Thanks Alexander.

Posted 7 years ago

“The delivery was not straight forward It got missed and aI had to chase it up for a long time I think the parcel went to the bottom of the couriers transport I needed them for a party for my grand children I had to get a second set!!!!”

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Posted 7 years ago

“I returned my goods as they were not up to standard. However I was in a fluster to post them and returned them to an address on the train track and not , possibly, the address on the returns section. I've been in touch with bargainmax but they dont know where it is and so I have not received any money back. Not their mistake but I feel they could have been a little more helpful”

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Posted 7 years ago

“My review for this is delivery wasent on time so was unhappy about it”

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Posted 7 years ago

Hi, I do apologise, it looks like this parcel experienced a delay on the side of the courier. We refunded the cost of the postage for you. I'm sorry for the inconvenience caused. Thanks Alice.

Posted 7 years ago

“Recieved my item on time however the box for the toy was all damages. As it was a birthday present I did not have time to send it back for a replacement.”

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Posted 7 years ago

Hi Bethia, I'm really sorry about that. Please get in touch through support@bargainmax.co.uk and we'll be more than happy to get this resolved for you. Thanks, Alice.

Posted 7 years ago

“My cot mobile has stopped working after just 2weeks. Very disappointed..”

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Posted 7 years ago

Hi, I'm really sorry about that. Please get in touch at support@bargainmax.co.uk and we ill get this resolved for you! Thanks Alice.

Posted 7 years ago

“Very disappointed in the delivery service used by bargainmax. My children’s Christmas presents did not arrive until the 27th December even though they were ordered in advance with guaranteed delivery before Christmas. I made calls and sent numerous emails trying to resolve this which was very frustrating. Hermes are a dreadful delivery service and also lie about attempted deliveries. If you want to avoid other upset customers then I would suggest you change to another more professional service immediately”

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Posted 7 years ago

“I am so disappointed by my recent purchase from bargain max. On the rainiest day my parcel was left outside the box was ruined and I had no way of reading the return instructions. I have emailed and emailed with no avail to ask how I can return my items.”

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Posted 7 years ago

“ordered a football net for my grandsonon 5/11/18 paid via paypal. The delivery address was given as c/o wilco stores?? not my home address. after tracking.. my item was "returned to sender" ie. Bargain max. when i emailed to asked what the confusion was and included my home address (where it should of been originally delivered.. i received an email again after a couple of days asking me to provide a delivery address. which i then did as my home address for the 3rd time in total. Then received an email it was to be delivered via dpd. i waited... after a couple of days i received another email saying " sorry item now out of stock and refund been returned to paypal" . 15 days from originally ordering i have now football net and no refund as yet!! after reading previous reviews of so called HAPPY CUSTOMERS...VERY DISAPOINTED!!”

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Posted 7 years ago

“we order paw patrol toy and bag for birthday. unfortunately all bag was dirty, so we have to buy another gift.”

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Posted 7 years ago

“Purchased 2 items from here, one item(robofish) was damaged and didn't work at all, so that was a waste of money. The other item was a pony castle, and kids play with it so that was fine.”

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Posted 7 years ago

“50% of the product I bought from here was faulty”

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Posted 7 years ago

“Packaging was terrible! One was so bad I couldn’t give as a gift”

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Posted 8 years ago

“I received an incorrect order and emailed about it almost 2 weeks ago. Am still waiting on a response.”

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Posted 8 years ago

“I was very disappointed with the way the goods were packed the tape was not even on the seam of the box.”

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Posted 8 years ago

“Item ordered, advised on its way, only to be told a week later item lost in transit. Would I like a refund or replacement. Requested replacement to be told now out of stock. Not good as item for a birthday present.”

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Posted 8 years ago

“One of the 2 items we ordered was wrong - even though the correct item was listed on the invoice. As this was a gift there was no time to exchange so I bought the item elsewhere.”

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Posted 8 years ago

True Toys is rated 4.6 based on 10,817 reviews