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True Toys Reviews

4.6 Rating 10,903 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 10,903 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Ordered a few times from Bargain Max, it’s the first place I think of when buying toys. ALWAYS fast delivery. Great prices for great products. Had an issue with a faulty product recently, customer services was quick and easy and a brand new product got sent out and was received less than 48 hours later. 100% recommend Bargain Max to everyone.
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Posted 4 years ago
Delivered on time, good price
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Posted 4 years ago
Easy site to use and quick delivery
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Posted 4 years ago
Excellent product, had an issue with delivery, but it was resolved immediately. Would definitely buy from them again
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Posted 4 years ago
Good service fast delivery
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Posted 4 years ago
I have made several purchases from Bargain max in the last couple of months. Every time there has been excellent value for money and really quick, free delivery.
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Posted 4 years ago
I returned the product as it was too small for my child. I returned via Royal Mail recorded which required a signature. When I had not received a refund after two weeks I contacted them. They said they hadn’t received anything despite it showed on the tracking that they not only DID receive it b it even signed it. Only then they were willing to refund. Funny business. Can not recommend.
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Posted 4 years ago
Hi, Sorry for the delay. Once a return arrives back at our warehouse it can take a few days to process the return and refund. Thanks, BargainMax Customer Care
Posted 4 years ago
Doesn’t come in a proper box - disappointed
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Posted 4 years ago
Hi Ruth, Thank you for your review, the packaging in which your nerf products have arrived is how these items are now supplied to us directly from the manufacturer, Hasbro. As well as other online retailers, Hasbro now provides these items in what’s known as “Frustration-Free Packaging” to help reduce packaging waste.  Thank you, Bargain Max
Posted 3 years ago
Good product and fast delivery very pleased with this company
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Posted 4 years ago
Very easy to order and fast delivery
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Posted 4 years ago
The problem is your carrier.
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Posted 4 years ago
I'm sorry about that! Please email us some more information to support@bargainmax.co.uk and we will look into this for you. Thanks, BargainMax Customer Care.
Posted 4 years ago
This was a great site that had the toy our granddaughter wanted that was unavailable anywhere else
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Posted 4 years ago
Brilliant service
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Posted 4 years ago
Playhouse fantastic value , arrived when stated, will order again
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Posted 4 years ago
Purchase was a gift outer box all bashed lego box inside ripped
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Posted 4 years ago
I'm sorry about that. Please send us an image to support@bargainmax.co.uk and a member of our customer care team will resolve this for you.
Posted 4 years ago
I'm sorry about that! Please email us some more information to support@bargainmax.co.uk and we will look into this for you. Thanks, BargainMax Customer Care.
Posted 4 years ago
Good quality products and efficient service
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Posted 4 years ago
Communication good..very fast delivery ..lovely product..my granddaughter loves it ..
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Posted 4 years ago
Fab I have I used this company a few times now, also arrives on time or even early, really lovely couriers. The I tem was priced the best in all products I have bought and always top quality.
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Posted 4 years ago
Very quick delivery and great communication. Fab prices
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Posted 4 years ago
Amazing quality items brilliant time keeping
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Posted 4 years ago
True Toys is rated 4.6 based on 10,903 reviews